LINKBUDS

Recenzii produs

Preț recomandat

899,00 LEI

443

4.1 bazat pe 443 (de) recenzii ale clienţilor

253
89
38
34
29
Calitatea sunetului

Foarte bun

Design

Excelent

Uşurinţă în utilizare

Foarte bun

Rețineți: recenziile produselor pot include variante ale acestora. Este posibil ca unele variante ale produselor, servicii și/sau caracteristici menționate în recenziile produselor să nu fie disponibile în toate țările.

Cea mai utilă recenzie pozitivă
0

Fits My Needs

WFL900/W 18.04.2022 de către seximarilyn (SUA)

Sony LinkBuds have a unique and innovative open ring, donut-shaped design that allows you to hear the outside world in addition to your music. Included in the box, are a handful of detachable silicone ear fins of different sizes. After some experimentation, I found the fins that fit my ears best. The lightweight buds feel soft but are still quite durable. Even after several straight hours of wearing, the compact and discreet buds felt very comfortable in my ears. Despite the buds small size, they deliver strong audio quality with a well-balanced, crisp and clear sound. However, the bass could be a bit deeper. The battery life of 5.5 hours on a single charge is good but not great. The voice call quality is suberb with excellent clarity. I love the ear-detection sensors that automatically pause my music when I remove a bud from my ear, and then resumes the music when I put the bud back in my ear. I also appreciate the buds' Wide Area Tap feature which allows me to tap my cheek to control playback. Although, these water-resistant buds don't offer noise cancellation and do allow environmental noise in, I don't mind so much. As someone who for personal safety reasons wants to be extra alert with an increased awareness of my surroundings, these earbuds achieve what they're designed to do and perfectly fit my needs.

Calitatea sunetului

Excelent

Caracteristici

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

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Acest recenzent a primit produsul gratuit sau a fost un participant al programului de împrumut de produse

10

0

Cea mai utilă recenzie negativă
0

Really Disappointing battery life

WF-L900 17.01.2024  (Irlanda)

These were great for about 18 months. Suddenly they won't hold charge, the right one doesn't charge at all. Completely un useable now. My partners ones are having issues too. At this cost they need to last longer than 18 months or at least have an easy to replace battery.

Calitatea sunetului

Acceptabil

Design

Acceptabil

Uşurinţă în utilizare

Acceptabil

Traducerea nu este disponibilă momentan, încercați din nou

5

0

444 (de) recenzii ale clienţilor

0

Ein Fall für die Mülltonne.

WF-L900 22.02.2026 de către FLinden (Germania)

Das gleiche Problem, dass alle Besitzer nach einer Weile haben: Die Akkus gehen in die Knie. Das gleiche Problem habe ich nicht nur bei den Linkbuds, sondern auch bei den Linkbuds S Beide ein Fall für den Müll. Nie mehr Sony @Sony Bitte unterlassen sie Standardantworten auf diese Rezension. Wenn sie dem Kunden nicht weiterhelfen, brauchen sie hier nicht drauf zu antworten.

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0

0

Răspuns de la Alaa @SonySupport DE
24.02.2026

Hallo,

vielen Dank für dein ehrliches Feedback. Es tut uns aufrichtig leid, dass du Probleme mit der Akkuleistung deiner LinkBuds und LinkBuds S hattest.

Bitte kontaktiere uns über einen unserer Support-Kanäle und teile uns möglichst viele Details zu dem Problem mit, damit wir deinen Fall gezielt und schnell prüfen und dir bestmöglich weiterhelfen können. Hier findest du unsere Kontaktmöglichkeiten: https://cutt.ly/BeFnHJXA (kopiere den Link und füge ihn in ein neues Browserfenster ein).

0

Don't Last

WFL900/H 05.10.2025 de către LinkBudSmoker (SUA)

I've purchased two pairs of these since 2022. I like them very much but they just don't last. For the $180 price point, I need to have them longer than 2 years. I won't be buying a third pair.

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony North America Customer Support
06.10.2025

Hi LinkBudSmoker,\n\nThank you for considering Sony products.\n\nWe’re sorry to hear that your WF-L900 earbuds have not lasted as long as you expected. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback.\n\nTo resolve this issue effectively, we recommend reaching out to our specialized support team. They have the expertise to offer personalized assistance and can gather more details about your specific situation to quickly diagnose and fix any problems, ensuring your headphones perform flawlessly.\n\nPlease contact them directly here:\nhttps://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones\n\nWe look forward to helping you get back to a seamless listening experience.\n\nBest regards,\n-Fred\n

0

Not good for the price

WFL900/W 28.07.2025 de către Matnotafan (SUA)

Subscription to headphones that I own? That's crazy. Also a lot of connection issues when the app updated, and now headphone don't hold a charge while i. The case possible bad batteries? $180 and they don't even last a whole year plus lots of issues. Love the fit and sound quality is sufficient.

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4

0

Răspuns de la Sony North America Costumer Support
29.07.2025

Hello Matnotafan,

Thank you for taking the time to share your candid feedback and concerns regarding your LinkBuds (WF-L900). We're truly sorry to hear that you've had such a frustrating experience, especially with connection issues and what appears to be a significant battery problem, and that your headphones aren't lasting as long as they should.

We're glad to hear you love the unique fit and find the sound quality sufficient, but the other issues are clearly impacting your enjoyment. We would like to help resolve these problems for you.

We also want to clarify your mention of a "subscription to headphones." We understand your concern, but please be assured that there is absolutely no subscription required to use your LinkBuds (WF-L900) headphones or the Sony | Headphones Connect app. The app is completely free to download and use, providing control over features like sound settings, Adaptive Volume Control, Wide Area Tap, and more. Perhaps there was a misunderstanding or a notification from another service that caused this impression, but your LinkBuds are fully functional without any ongoing fees.

Regarding the connection issues after an app update and the problem with the headphones not holding a charge in the case, this is certainly not the experience we want you to have. Our technicians can walk you through troubleshooting steps for the connection issues and, if necessary, explore warranty options or service for the battery problem. We're committed to ensuring our products meet your expectations for durability and performance. Please contact our dedicated support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

0

Good support, terrible product

WFL900/H 11.07.2025 de către Erickk (SUA)

I do not plan on buying Sony products again based on my experience with these headphones. I went through three pairs with constant issues. They were always good with replacements, but the product is severely flawed regardless of getting a new one. Problems connecting, one going quiet whole the other goes crackly. If you drop them the case just opens and the earbuds go flying. The only positive thing I can say and the reason I bought them was for the comfort/fit of the style. I liked how they fit, but when I got a different brand I threw these away instantly...i was listening to one earbud at the end.

Calitatea sunetului

Slab

Caracteristici

Acceptabil

Design

Acceptabil

Uşurinţă în utilizare

Mediu

Traducerea nu este disponibilă momentan, încercați din nou

3

1

Răspuns de la Sony North America Customer Support
11.07.2025

Hi Erickk,

That's incredibly disappointing to hear about your experience with the WF-L900 LinkBuds, and we sincerely apologize for the persistent issues you faced across three different pairs. We understand your frustration when connection problems, audio inconsistencies, and the case's design flaws overshadowed the unique comfort and fit you initially valued. This is certainly not the quality or reliability we aim for, and we regret that your journey with these headphones led you to switch brands. Your detailed feedback is very important to us, as it highlights areas where we need to improve to meet the high standards our customers expect from Sony.

Thanks for considering Sony products.
-Eliab

0

Je regrette mon achat

WF-L900 20.05.2025 de către CathMu (Franţa)

Après usage, la qualité du son est bonne et le boitier et les buds semblent de bonne qualité MAIS: - Ils sont très difficile à mettre et assez vite douloureux à porter - Je suis certes atteinte d'un début de presbyacousie mais clairement, le son max est insuffisant pour moi alors que mes autres oreillettes me conviennent sur ce point - enfin, je trouve l'application de réglage très peu intuitive et donc difficile à régler Au final, je regrette fortement cet achat

Calitatea sunetului

Acceptabil

Design

Excelent

Uşurinţă în utilizare

Slab

Traducerea nu este disponibilă momentan, încercați din nou

2

0

Răspuns de la Kaoutar @Sony Support FR
22.05.2025

Bonjour,

Merci d’avoir partagé votre retour d’expérience avec les écouteurs Sony WF-L900. Nous sommes désolés d’apprendre que votre utilisation n’a pas été entièrement satisfaisante, et nous souhaitons vous apporter quelques précisions utiles.

Pour un port plus confortable, nous vous invitons à consulter la section « Port du casque » dans le manuel. Plusieurs tailles d’embouts sont inclus afin d’optimiser l’ajustement : https://cutt.ly/jrcHHOHj

Si le niveau sonore vous semble insuffisant, veuillez suivre les étapes de ce lien pour améliorer la sortie audio : https://cutt.ly/IrcHKPt8

L’application Sony Sound Connect offre de nombreuses options de personnalisation (égaliseur, commandes, adaptabilité…). Vous pouvez consulter le guide d’aide pour en faciliter l’utilisation : https://cutt.ly/QrcHBo4f

Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, vous pouvez toujours nous contacter sur le lien suivant: https://cutt.ly/dwMXCsJ9

(copiez-collez ces adresses dans votre navigateur).

0

Let down

WFL900/W 17.05.2025 de către ysug (SUA)

Got them in February, I try to give things time to see if problems can be fixed, but this is it. Don't leave reviews but this is too much. Buds can barely keep connection to my phone when I put it in my pocket, barely keeps connection anyways, constantly says both bids are connected but only plays out of one side, constant distorted sounds, has had what sounds like some chirping alarm go off, and it's time to throw them away. Not worth the exorbitant amount of money. Could've found something better at 5-Below.

Calitatea sunetului

Slab

Caracteristici

Slab

Design

Mediu

Uşurinţă în utilizare

Acceptabil

Traducerea nu este disponibilă momentan, încercați din nou

3

1

Răspuns de la Sony North America Customer Support
18.05.2025

Hi Ysug, we're genuinely sorry to hear about the experience you've had with the WFL900 earbuds. We understand how frustrating it must be dealing with those inconveniences. Here are some steps and recommendations you can try to fix the problems:
1- Set the headset to "Priority on stable connection" using the Sound Connect App
2- Avoid wearing the headset close to wireless devices such as routers, wireless LAN or other communication devices as that may cause interference
3- Close unnecessary apps on your smartphone
4- Turn off Service Link on the Sound Connect App
5- Initialize the headset to restore factory settings, here are the steps on how to do it: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html?search=initialize%20
We hope these steps help you to resolve the problems, if the issues persist you can contact our support team via: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products! Regards, -Dominick

0

Plus jamais d’écouteurs sans fil sony

WF-L900 10.05.2025 de către Jalaita (Franţa)

Sony semble avoir du mal à faire des écouteurs sans fil avec batterie qui tient la route. J’ai du renvoyer ceux-là en garantie car un des deux écouteurs ne chargeait plus. Idem sur une autre paire d’un autre modèle Sony pourtant pas si vieux. C’est une panne très courante sur ces écouteurs. Pour ma part je n’achèterai plus d’écouteurs Sony à batterie. Le processus SAV avec service client délocalisé était aussi très très laborieux et on doit expédier l’appareil à réparer à ses frais contrairement à d’autres concurrents dans la même gamme de prix.

Calitatea sunetului

Acceptabil

Design

Acceptabil

Uşurinţă în utilizare

Mediu

Traducerea nu este disponibilă momentan, încercați din nou

2

0

Răspuns de la Kaoutar @Sony Support FR
13.05.2025

Bonjour, merci pour votre commentaire.

Nous sommes sincèrement désolés pour la gêne occasionnée et vous remercions d’avoir partagé votre retour. Soyez assuré que nous transmettons vos remarques à l’équipe concernée.

Nous souhaitons également vous informer que, conformément à nos conditions générales de garantie, cette garantie ne couvre pas les frais de transport et les risques associés au transport de votre produit vers et depuis Sony : https://cutt.ly/grzDB6H5 ,mais nous prenons vos commentaires au sérieux et pourrions les modifier ultérieurement dans le cadre de l’amélioration de nos services.

Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, vous pouvez toujours nous contacter sur le lien suivant: https://cutt.ly/dwMXCsJ9

(copiez-collez ces adresses dans votre navigateur).

0

Great product

WF-L900 20.04.2025 de către Renn9420 (SUA) Achiziție verificată Verificată

I have trouble with noise cancelling ear buds, found these and they work so seamlessly. These buds give all the comfort and functionality as noise cancelling buds without feeling like you're underwater and have to remove one just to hear yourself talk.

Calitatea sunetului

Excelent

Performanţă

Excelent

Caracteristici

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

1

2

Răspuns de la Sony North America Customer Support
20.04.2025

Hi there, thank you for your 5-star rating! The Sony LinkBuds are widely regarded as an excellent choice for those who love an impressive sound experience, with clear audio and balanced bass. Their open-ring design allows the ambient sound to pass through, making them ideal for all-day wear and listening to the environment simultaneously! We hope you continue enjoying these earbuds, and thanks for choosing Sony. Regards, -Dominick

0

Eigentlich top. Leider Akku Probleme

WF-L900 06.04.2025 de către Alfred E (Germania) Achiziție verificată Verificată

Eigentlich ein tolles Konzept. 2+ Jahre regelmäßig genutzt und durchaus zufrieden. Leider jetzt auf der rechten Seite mit Akkudefekt. Und das kurz nach Ablauf der Garantie. Schade.

Calitatea sunetului

Foarte bun

Design

Excelent

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

0

1

Răspuns de la Sony Support DE
08.04.2025

Hi Alfred,

vielen Dank für dein Feedback. Wir freuen uns, dass du mit deinem Kopfhörer zufrieden bist.
Es tut uns leid, dass der Akku der rechten Seite defekt ist.
Stell bitte sicher, dass du die neueste Softwareversion hast: https://cutt.ly/5rdx6yju
Befolge bitte die Schritte unter dem folgenden Link, wenn die verfügbare Betriebsdauer kurz ist: https://cutt.ly/Trdx6v2Q
Beachte die Hinweise hier zur Akkuladung: https://cutt.ly/Rrdx6JL6
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT

Rana @Sony Support DE

0

Great ear bud but battery life is dreadful

WF-L900 16.12.2024 de către leonC (Regatul Unit)

Great ear bud. Fits snuggly and sound is acceptable for intended use. I use them whilst cycling so I can stay aware of my surroundings. Unfortunately battery life is dreadful. Barely 3 1/2 hours from fully charged to dead. Will continue to use these on my short rides but stick with my soundcore aerofit, which have astonishing battery life, for my day rides

Calitatea sunetului

Mediu

Design

Foarte bun

Uşurinţă în utilizare

Mediu

Traducerea nu este disponibilă momentan, încercați din nou

2

5

Răspuns de la Sony support team
18.12.2024

Hi,

Thank you for your feedback.

We are glad that you are happy with the sound quality and the fit of your WF-L900. Yet, we are sorry to hear that you are not satisfied with the battery life.

Regarding your usage, you can learn more on the available operating times: https://cutt.ly/ReBZSrXU

If the available operating time is short or the battery power does not last long, you can check these troubleshooting steps: https://cutt.ly/ieBZPnpf

If the issue persists, you can try these resetting steps:
- Resetting the headset: https://cutt.ly/deBZSVtV
- Initializing the headset to restore factory settings: https://cutt.ly/oeBZDrVV

If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc

Ahmed @Sony Support UK

0

Nach 2 Jahren gibt das Akku komplett auf

WF-L900 11.12.2024 de către Thomas1234567890 (Germania) Achiziție verificată Verificată

Nach ca. 2 Jahren ist das Akku auf der rechten Seite schon 20 min tot.

Calitatea sunetului

Foarte bun

Design

Excelent

Uşurinţă în utilizare

Mediu

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony Support DE
18.12.2024

Hi Thomas,

es tut uns leid, dass du ein Problem mit dem Akku hast.
Stell bitte sicher, dass du die neueste Softwareversion hast: https://cutt.ly/CeBJXcSl
Befolge bitte die Schritte unter dem folgenden Link, wenn die Akkuladung nicht lange reicht: https://cutt.ly/VeBJXNFG
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT

Rana @Sony Support DE

0

Sehr innovativ!

WF-L900 29.10.2024 de către Mel S (Germania) Achiziție verificată Verificată

Die Idee des offenen "in-ear" finde ich sehr gut. Das ist eine tolle Innovation mit der Ringform. Leider passen die LinkBuds nicht zu meinen Ohren. Das Material ist irgendwie zu hart. Die Auflagefläche an den Ohren müsste für mich deutlich weicher sein. Sehr schade. Das Konzept ist trotzdem sehr gelungen.

Calitatea sunetului

Excelent

Design

Mediu

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

1

0

Răspuns de la Sohaila @Sony Support DE
31.10.2024

Hi Mel,

vielen Dank für dein Feedback. Es tut uns leid, dass die Kopfhörer nicht zu deinen Ohren passen.
Gerne leiten wir dein Feedback an die zuständige Stelle in unserem Haus weiter, damit es gegebenenfalls berücksichtigt werden kann.
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT

0

Ideal zum Laufen/Running/Jogging

WF-L900 25.10.2024 de către Andi L (Germania) Achiziție verificată Verificată

Die offene Konstruktion der LinkBuds ist ideal beim Sport, da das übliche "Bumpern", das beim Rennen mit geschlossenen In-Ear-Modellen durch das Auftreten mit den Füßen gern mal entsteht, vollkommen unterdrückt wird. Zudem ist man jederzeit über das Geschehen in der Umgebung im Bilde und kann dabei dennoch Musik in bester Qualität geniessen. Einziges Manko: sie könnten etwas lauter sein, da wir hier an der nordfriesischen Küste oft mit viel Wind zu kämpfen haben, der dann ein wenig zu Lasten der Lautstärke geht. Die verschiedenen Gummieinsätze lassen eine optimale Anpassung an die Ohren zu, so dass ein wirklich fester Sitz im Ohr auch während starker Kopf-Bewegungen garantiert ist. Im Vergleich zu anderen (geschlossenen) In-Ear-Modellen schneiden die offenen LinkBuds beim Sport zumindest bei mir um Längen besser ab. Auch Telefonie ist problemlos möglich. Für mekne Zwecke also alles bestens.

Calitatea sunetului

Foarte bun

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

1

0

0

Doesn't work without the right piece

WF-L900 24.10.2024 de către AK272 (SUA) Achiziție verificată Verificată

Only two months I lost the right side piece, have been looking for it. Want to use the left ear piece, but can't because it won't work without the right side.

Calitatea sunetului

Mediu

Performanţă

Mediu

Caracteristici

Mediu

Design

Foarte bun

Uşurinţă în utilizare

Mediu

Traducerea nu este disponibilă momentan, încercați din nou

1

4

Răspuns de la Sony North America Customer Support
25.10.2024

Hi AK272,

We regret to hear that you lost one earbud. You can use one earbud at a time. However, when the Service Link is turned on with the “Sony Sound Connect” app, you cannot use only the left unit of the headset. Depending on the headset unit you are wearing, some functions may not be available in the factory settings. Make sure to check the settings of the Sony app. For more information, please refer to these links:

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447720.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html

The earbuds are pre-set with information that allows them to communicate with and from each other. These settings can only be configured at the Authorized Service Center (United Radio Service Inc.) with all three components present. For this reason, you can't simply replace one missing part.

If one of the earbuds is lost or damaged, send the remaining items (earbuds and charging case) to an Authorized Service Center (United Radio Service Inc.) so that a replacement for the missing part can be reset with the remaining components. You may find this link helpful:

https://us.esupport.sony.com/support/s/service?language=en_US

Hope this helps. In case you need additional assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

-Ralph

0

Kompliziert

WF-L900 11.10.2024 de către Soobluuh (Germania) Achiziție verificată Verificată

Komplizierte Handhabung. Ich kann diese Kopfhörer nicht empfehlen. Sitzen nicht gut im Ohr. Drücken und sitzen zu locker. Der Klang ist sehr gut. ANC auch, wenn es funktioniert. Der Aufbau der App ist sehr unübersichtlich. Statt eines Handbuchs wird man auf ein FAQ-Seite weiter geleitet. Ich bin sehr enttäuscht von dem Produkt.

Calitatea sunetului

Foarte bun

Design

Foarte bun

Uşurinţă în utilizare

Slab

Traducerea nu este disponibilă momentan, încercați din nou

0

1

Răspuns de la Alaa @SonySupport DE
13.10.2024

Hallo Soobluuh,

vielen Dank für dein Feedback zu den WF-L900. Es freut uns, dass du mit dem Klang zufrieden bist. Es tut uns jedoch leid zu hören, dass die Handhabung und der Sitz der Kopfhörer nicht deinen Erwartungen entsprechen und dass du mit der App unzufrieden bist. Um den Tragekomfort zu optimieren, kannst du dir hier eine Anleitung ansehen: https://cutt.ly/AeAAIe3X

Für die Nutzung der Funktionen der Sony Connect App empfehlen wir dir, einen Blick auf dieses Handbuch zu werfen: https://cutt.ly/feAAIRsk

Zusätzlich findest du hier eine einfache Anleitung für die Kopfhörer: https://cutt.ly/3eAAI3C8

Falls du weitere Unterstützung benötigst oder Fragen hast, kannst du uns jederzeit über unsere Website kontaktieren: https://cutt.ly/yeUtFuD5 (kopiere den Link und füge ihn in ein neues Browserfenster ein).

0

Schönes Design

WF-L900 04.10.2024 de către 13norbert (Germania) Achiziție verificată Verificată

Sehr elegant gut und leicht im Ohr. Bass könnte besser sein

Calitatea sunetului

Foarte bun

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony Support team
08.10.2024

Hallo 13norbert,

vielen Dank für Ihre Bewertung.

Es freut uns zu hören, dass Sie mit dem Design für Ihren WF-L900 zufrieden sind.

Um den Bass mit der höchsten Qualität nutzen zu können, folgen Sie den Schritten auf dem nächsten Link: https://cutt.ly/dePI2GgA

Wenn wir Ihnen bei irgendetwas helfen können, empfehlen wir Ihnen, sich direkt an uns zu wenden. Besuchen Sie unsere Website, um mit uns in Kontakt zu treten: https://cutt.ly/nwRAQ3jy

Hasnaa @Sony Support DE

0

The future, the revolution!

WF-L900 18.09.2024 de către GIL OS (Regatul Unit)

I read thousands of reviews before buying this product and every single review gave me concerns about it but, ultimately, it was the best thing I have done!

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

4

0

If the Battery Life was even decent

WF-L900 16.09.2024 de către RNR79 (SUA) Achiziție verificată Verificată

I like everything about these headphones except for the awful battery life. These barely last 2 hours on a full charge. Not even close to the stated time of 5+ hours.

Calitatea sunetului

Mediu

Performanţă

Slab

Caracteristici

Mediu

Design

Excelent

Uşurinţă în utilizare

Mediu

Traducerea nu este disponibilă momentan, încercați din nou

1

4

Răspuns de la Sony North America Customer Support
17.09.2024

Hi RNR79,
Thank you for your time writing this review. While we are glad you like your Sony LinkBuds, we're sorry to hear if the battery life won't last long.

Usage hours may differ depending on the settings for the headset functions and usage conditions.For Available operating time, please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html?search=operating

You may also refer to this with troubleshooting steps to attempt to solve the Battery/Charging issues:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris

0

Kaputt Reparatur kostet

WF-L900 13.09.2024 de către Musterdivers (Germania) Achiziție verificată Verificată

Keine Empfehlung Rechter Hörer funktioniert nicht mehr

Calitatea sunetului

Slab

Design

Slab

Uşurinţă în utilizare

Slab

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony Support DE
17.09.2024

Hi Musterdivers,

es tut uns leid, dies zu hören. Gehe bitte wie folgt vor: https://cutt.ly/NeTTyM9J

Sollte das Problem weiterhin bestehen, probiere mal die folgenden Schritte aus: https://cutt.ly/leTY1mmZ

Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: https://cutt.ly/VemGfNYL

Gehad @Sony Support DE

0

Sony fera toujours Sony

WF-L900 05.09.2024 de către Mr Kalenski (Franţa)

Ergonomie, qualité audio, discrétion. Je pourrais continuer la liste des atouts jusqu’à l’infini ! J’ai acheté ces écouteurs pour avoir de la musique en fond, autant au travail qu’à la maison. Par contre, je ne m’attendais pas à une telle qualité d’écoute ! Bravo, Sony ! LA référence ! (D’où le fait que je collectionne leurs créations !)

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

0

Great open ear design to fit any ear size

WF-L900 01.09.2024 de către Alister (Regatul Unit)

I bought these primarily for running, so the open ear design allows a little ambient noise in which is helpful to hear road traffic, or race marshal instructions, whilst still maintaining excellent sound quality. I have small ears so always struggle with in-ear buds just being too big but these are very small and come with a really big selection of rubber fitment bands to secure into any ear size. I've been using these for over 2 years and never had any connection problems across three different phones. They always connect and always play in sync, without any breakup or distortion.

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

2

4

0

I really wanted to like these

WFL900/H 30.08.2024 de către Onculus (SUA)

I really liked the design and case on these open earbuds but I don't know if it's my ear shape or something else but I constantly have to readjust these in my ear for them to stay put no matter what size of the rubber loop I place on the buds. However, easily the worst part(and the reason I decided to return) is the touch controls. I've never had a pair of earbuds with more inconsistent touch controls. I spent multiple weeks hoping I would master the finger positioning and every time I thought I was getting the hang of it I would lose all control and be relegated to relentlessly fingering the earbud to no avail. Sometimes my earlobes would even activate them out of the blue. This really sucks as these earbuds are competitively priced with good sound quality and are so comfortable you can forget their in your ear but I just got worn down over time.

Calitatea sunetului

Excelent

Caracteristici

Mediu

Design

Acceptabil

Uşurinţă în utilizare

Slab

Traducerea nu este disponibilă momentan, încercați din nou

0

3

Răspuns de la Sony North America Customer Support
31.08.2024

Hi Onculus,

We regret to hear that you were not completely satisfied with Sony LinkBuds. Your feedback is extremely important to us and is very much appreciated.

For optimum fit and comfort, it is recommended to wear both earbuds properly.

Keeping the software version of the LinkBuds up-to-date is recommended for optimum performance. The wide area tap is a function that detects vibration around the ears with the acceleration sensors that are built into the headset and determines the tap operations. Therefore, it may be erroneously detected as tapped by actions such as putting on or taking off surgical masks or glasses, and chewing. If the headset often does not operate correctly, this may be improved by using the “Sony | Headphones Connect” app to turn wide area tap off and switch to headset tap instead.

Hint:
-In addition to tapping around your ear, tap operations are detected when you tap the headset unit.
-If the tap operations cannot be easily detected, tap a little harder while adjusting the tap position.
-When tapping the headset or the area near your ear 2 or 3 times, tap it quickly with an interval of about 0.2 seconds between taps.
-You can change the function assignments to the left and right headset units using the “Sony | Headphones Connect” app.

Thanks again for sharing your review and we hope you will consider Sony for your future purchases.

-Ralph

0

Send my link buds for repair, just got it back.

WF-L900 15.08.2024 de către Dinkablondinka17 (Irlanda)

Happy with the experience, great service. Have the link buds back working perfectly.

Calitatea sunetului

Slab

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

0

Akku schlecht

WF-L900 01.08.2024 de către Ceyco (Germania) Achiziție verificată Verificată

Leider nur einen Stern weil der Akku nach rund 500 Zyklen den Geist aufgegeben hat. Bei einem Gerät wie diesem kein Kompromiss

Calitatea sunetului

Slab

Design

Acceptabil

Uşurinţă în utilizare

Slab

Traducerea nu este disponibilă momentan, încercați din nou

1

0

Răspuns de la Customer Support
05.08.2024

Hi Ceyco,

es tut uns leid, dies zu hören. Da wir mehr Informationen benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: https://cutt.ly/6exW0iJT (kopiere den Link und füge ihn in ein neues Browserfenster ein).

Gehad @Sony Support DE

0

pratique a utiliser avec une bonne sonorité

WF-L900 23.07.2024 de către Lph2410 (Franţa)

J’ai acheté ces écouteurs WF-L900 en 2023 ils sont pratique à utiliser, tiennent bien dans les oreilles, sont confortables avec une bonne sonorité. De par leurs conception ces écouteurs permettent d’entendre les sons extérieur sans assistance électronique. Seul bémol  l’autonomie ne dépasse pas 4 heures.

Calitatea sunetului

Foarte bun

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony Support team
31.07.2024

Bonjour,

Merci, nous sommes ravis de lire votre commentaire.

Nous vous prions de bien vouloir accepter nos excuses pour les désagréments occasionnés.

Veuillez vérifier les durées d'utilisation disponibles du casque avec une batterie complètement chargée : https://cutt.ly/ceziNNl0

(copiez-collez cette adresse dans votre navigateur).

Kaoutar @Sony Support FR

0

Akkuprobleme

WF-L900 22.07.2024 de către SneakyYami (Germania) Achiziție verificată Verificată

Leider haben die Kopfhörer nach rund 500 Stunden Nutzung Probleme mit dem Akku. Dieser Entlädt von alleine, ohne die Kopfhörer zu nutzen.

Calitatea sunetului

Mediu

Design

Excelent

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

1

0

Răspuns de la Customer Support
24.07.2024

Hi SneakyYami,

danke für dein Feedback und es tut uns leid, dass du eine Schwierigkeit hast.
Probiere mal die folgenden Schritte aus: https://cutt.ly/BekD2KXW

Sollte das Problem weiterhin bestehen, probiere mal die folgenden Schritte aus: https://cutt.ly/dekD98Cj

Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: https://cutt.ly/6exW0iJT


Gehad @Sony Support DE

0

Excellent au bureau

WF-L900 22.05.2024 de către Gspilap (Franţa)

Ils font exactement ce dont on attend d'eux : on entend aussi bien son environnement que le son. Il faut un temps d'adaptation pour bien savoir les mettre en place. Seul bémol: la tenue aux oreilles est un peu légère, c'est très confortable mais ça exclut complètement l'usage en dynamique (vélo ou activité physique en extérieur). Le micro capte très bien la voix lors des appels.

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

1

0

0

Comfortable ear buds

WF-L900 17.05.2024 de către Ghurka (Regatul Unit)

I bought these as they came with 4 different size fittings which have proved to be invaluable for me They fit well are comfortable and I can wear them for long periods without any discomfort .Tgey charge quickly and it seems to last for hours The charging case is small easy to use and very easy to keep in a pocket or bag My only negative is the noise cancelling which isn’t as effective as I would have liked

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

1

2

Răspuns de la Sony Support Team
22.05.2024

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your Sony LinkBuds, and hope you continue to enjoy it for years to come.

Please, check what you can expect from Noise Cancellation here: https://cutt.ly/MetY1qLg

If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo

Mazen @ Sony Support UK

0

Great buy

WF-L900 14.05.2024 de către Denny46 (Regatul Unit)

I have my ear buds approximately two weeks now. I will say they do fit pretty well. I still have a slight issue with the right one not fitting perfectly but to be honest that is most likely my ear's fault and it hasn't popped out yet which is more than I can say for others I have bought. I will say that I have never spent a lot of money on ear buds or headphones before, probably the most I spent was £45 on a pair of headphones, so I cannot compare to the big names but these are by far the best I have bought. Great sound and the noise isolation is brilliant for my commute. They are light and feel comfortable. I would recommend.

Calitatea sunetului

Excelent

Design

Foarte bun

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

2

3

Răspuns de la Sony Support Team
16.05.2024

Hey,

Thank you for your review.

We're glad to hear that you're enjoying your WF-L900 and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!
To make sure they are is worn properly, check this link: https://cutt.ly/4erWeeVk

If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW

Maryam @ Sony Support UK

0

Perfect for my intended use!

WF-L900 11.05.2024 de către Jenesis (Regatul Unit)

Bought a few weeks ago. They fit my ears perfect with the large hooks, great sound, great features especially on the accompanying app. Equaliser etc all function perfectly. Very comfortable to wear and so lightweight you forget they're there. Would recommend them to others after headphones that let your ears breath and allow you to hear without passthrough.

Calitatea sunetului

Foarte bun

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

1

3

Răspuns de la Sony Support team
13.05.2024

Hi Jenesis,
Thank you for your review.

We're glad to hear that you're enjoying your LinkBuds, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia@ Sony Support UK

0

Okay

WF-L900 06.05.2024 de către Nikitaevita (Regatul Unit)

Expensive, good quality when you are static, try to walk with your phone in your trouser pocket and the sound keeps breaking up, had to move phone to shirt pocket. Did not expect that from this price when £20 earphones work better

Calitatea sunetului

Mediu

Design

Foarte bun

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

1

3

Răspuns de la Sony Support Team
08.05.2024

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your Sony LinkBuds WF-L900 headset, and hope you continue to enjoy it for years to come.
Yet, we're sorry to learn that it's dropping Bluetooth connection with your phone, and we'd like to assist.
We'd recommend that you test the headset with another phone first. If the issue still persists, please follow the steps here to attempt to fix it: https://cutt.ly/2ew0fFZu

Also, you may need to check if the headset firmware is up-to-date: https://cutt.ly/mew0flul

If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo

Mazen @ Sony Support UK

0

Battery charging issues after less than 1 year,

WF-L900 04.04.2024 de către RRrraq (Regatul Unit)

Bought in April 23, within 3 months the buds charge would not last longer than 30 minutes, the case has now started draining when not in use, charge it fully, by the next morning it's critical already. Very poor!!!

Calitatea sunetului

Mediu

Design

Acceptabil

Uşurinţă în utilizare

Acceptabil

Traducerea nu este disponibilă momentan, încercați din nou

5

1

Răspuns de la Sony Support Team
08.04.2024

Hi,

Thank you for your review.
We're sorry to learn that you've experiencing battery issues with your Sony LinkBuds, and we'd like to assist.

Please, try the following steps to attempt to fix this issue:
- Update firmware: https://cutt.ly/cw4aqZNA
- Reset: https://cutt.ly/Hw4awwNl
- Initialize: https://cutt.ly/Hw4awpSb
Also, you can check the steps here: https://cutt.ly/qw4awV69

If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo

Mazen @ Sony Support UK

0

Great features!

WF-L900 27.03.2024 de către Atis Abee (Regatul Unit)

Although I saw many positive - negative reviews, I have to say Im happy that I bought this. It Lets You hear Your surroundings Just enough, on the safe range. Comfortable to wear, great sound quality.

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

1

0

Long term review

WF-L900 26.03.2024  (Regatul Unit)

The sound quality is decent considering these headphones have a different design than the rest of them. The features are good and work well and regularly get updated with new stuff. The update process is a nightmare on iOS tho. The major problem is the battery life and the repairability of these headphones. Removing or replacing the battery means a total destruction. I don't understand why Sony markets these as "eco-friendly" "recycled packaging" "recycled plastic", but they don't talk about the poor repairability. Mostly greenwashing in order to cut costs and deliver a poor product and a poor unboxing experience because everything is recycled. Reusing is better than recycling Sony!

Calitatea sunetului

Mediu

Design

Mediu

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

6

1

Răspuns de la Sony Support Team
29.03.2024

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your Sony LinkBuds. Yet, we're sorry to learn that you're experiencing issues with its battery life and that you have concerns about its repairability and packaging.

Please, try the steps here to attempt to fix the battery life issues: https://cutt.ly/7w3nxgJE
Additionally, you can try these steps:
- Update firmware: https://cutt.ly/Bw3ncAuJ
- Reset: https://cutt.ly/ww3ncHLx
- Initialize: https://cutt.ly/pw3ncC0w

If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo

Mazen @ Sony Support UK

0

A.new different design with Sony innovation.

WF-L900 25.03.2024 de către Sony Linkbuds (Regatul Unit)

Small & discreet with awareness of what's around you. Not for all but it caters to a wide range of people. Music plays then an innovative voice cut when someone calls then cleverly plays & resumes your music when your conversation ends.Settings are also great. Call quality good, music & media also great, charging very good especially the quick charge & the charging case very small & handy, fits in any pocket or bag.. The fit is great you hardly know your wearing them until it reminds you you have low battery. Overall another nice edition to the Sony audio line up but with a very clever design.

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

0

Incantare

WF-L900 21.03.2024 de către Kalin8 (România)

Un produs de clasa fata de cei pe piata; dupa ce reusesti sa te conectezi te incanta tot ce gasesti si sunetul este mirific... Aaaaa...

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

0

0

0

They don't fall out!

WF-L900 20.03.2024 de către Theprincefari (Regatul Unit)

They feel comfortable and don't keep falling out. With my phone in my back pocket, the left earbud loses connection quite often while walking. They are nice though.

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

0

1

Răspuns de la Sony support team
25.03.2024

Hi Theprincefari,

Thank you for your feedback.
We're glad to hear that you're enjoying your headphones.
We hope you will continue to enjoy it for many more years to come!
Regarding the left earbud losing the connection while walking, we're sorry to hear this, and we recommend following the steps below to resolve the issue:
-Update the headset: https://cutt.ly/Iw9FeBTw
-Reset it: https://cutt.ly/ow9Frqzh
-Initialize it: https://cutt.ly/zw9FrpfH
-Test it with another device.
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Different design but still Sony quality

WF-L900 15.03.2024 de către Sony Linkbuds L900 (Regatul Unit)

Very comfortable & snug, a different innovative design with a twist. Sound quality good & I definitely like the stop talk feature. Sony quality all the way

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

2

1

0

Habe mehr erwartet

WF-L900 12.03.2024 de către BjörnWulff (Germania) Achiziție verificată Verificată

Die Reichweite, die Verbindungs-Qualität, die Akku-Laufzeit von Headsets und Ladeschale waren bei meinem Vorgänger-Modell besser. Sie erreichen nicht die in der Gebrauchs-Anleitung versprochenen Werte. Der Sitz im Ohr ist ungünstig, da man den guten Klang meistens nur gedämpft hört. Beim Schlucken habe ich einen klaren Klang, der dann gleichzeitig unangenehm laut geworden ist. Die Kompatibilität mit der App "Headphones" ist gut. Die adaptive Lautstärke-Anpassung ist allerdings langsam und kommt daher regelmäßig zu spät. Die Idee, die Headsets im Ohr festzuklemmen, finde ich gut, da ich Brillen-Träger bin. Die Oberfläche der Headsets und der Ladeschale verschmutzen kaum, flutschen einem dafür aber öfter unkontrolliert aus den Händen.

Calitatea sunetului

Foarte bun

Design

Foarte bun

Uşurinţă în utilizare

Acceptabil

Traducerea nu este disponibilă momentan, încercați din nou

1

0

Răspuns de la Sony Support DE
20.03.2024

Hi Björn,

danke für dein Feedback und es tut uns leid, dass dir einige Sachen nicht gut gefallen.
Gerne leiten wir dein Feedback an die zuständige Stelle in unserem Haus weiter, damit es gegebenenfalls berücksichtigt werden kann.
Beachte bitte die Hinweise unter dem folgenden Link: https://cutt.ly/bw2XyY7i
Wenn du die adaptive Lautstärkeregelung aktivierst, wird die Kopfhörerlautstärke automatisch je nach den Umgebungsgeräuschen eingestellt.
Mehr Informationen findest du hier: https://cutt.ly/4w2Xo6yU
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/vwYZmaby

Rana @Sony Support DE

0

Love these but has battery issues

WFL900/H 09.03.2024 de către jmichaeld77 (SUA) Achiziție verificată Verificată

I have had these 2 years and I rarely use them anymore. I want to use them more but last year they started having a problem where the left ear bud would drain power in the charge case so I could only reliably use the right one. Now both earbuds have problems. The case and earbuds drain power constantly, so if I want to use them I have to charge the case an hour before I want to use it. Even then, I only get about 10 minutes of use out of the left earbud and about 45 minutes with the right earbud when listening to music If these didn't have the battery issues I would love them. I love the open ear design, the comfort, the microphone quality, but I regret paying almost $200 for them because of all the problems they have given me

Calitatea sunetului

Excelent

Caracteristici

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

2

1

Răspuns de la Sony North America Customer Support
10.03.2024

Hi jmichaeld77,
While we are happy that you like using our Sony LinkBuds, we're sorry to hear that you can no longer use them because of battery issue. Please allow us to help and turn this to a better experience. Kindly check this helpful link to resolve the issue about the battery.

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html


If this will not resolve the issue, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:

We are sorry for the inconvenience and hope to speak to you to resolve this matter.

Sincerely,
Marco

0

Great sound

WFL900/H 29.02.2024 de către Joe pie (SUA) Achiziție verificată Verificată

Love this product would receive to all my friends and family

Calitatea sunetului

Excelent

Caracteristici

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

1

Răspuns de la Sony North America Customer Support
29.02.2024

Hi Joe pie, We're glad that you're enjoying your headphones. We appreciate your feedback and thank you for choosing Sony. Erin

0

Super

WF-L900 25.02.2024 de către Robsch (Germania) Achiziție verificată Verificată

Endlich einen Kopfhörer gefunden, der für mich passt.

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

0

0

0

LinkBuds

WF-L900 23.02.2024 de către markmobil81 (Germania) Achiziție verificată Verificată

Ich mag meine Bluetooth earbuds weil klein, passt gut im Ohr und ich höre alles was neben mir passieren! Wäre gut bisschen mehr Akku Laufzeit, für mich 5 Stunden nicht genug.

Calitatea sunetului

Foarte bun

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

0

Guter Klang

WF-L900 10.02.2024 de către Kurt Lucky (Germania) Achiziție verificată Verificată

Halteringe um das HHerausfallen zu verhindern waren nicht dabei

Calitatea sunetului

Foarte bun

Design

Foarte bun

Uşurinţă în utilizare

Acceptabil

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony Support DE
12.02.2024

Hi,

danke für dein Feedback und es tut uns leid, dass du Halteringe vermisst. Im Lieferumfang soll nur ein USB-C® Kabel enthalten.
Näheres dazu findest du hier: https://cutt.ly/JwVrE5i7

Dabei kann unsere Sony Community auch weiterhelfen, um diese zu bestellen: https://cutt.ly/EwVrRIdr
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: http://bit.do/fJYmt

Gehad @Sony Support DE

0

Nice product... but battery dead at < 2 years old.

WF-L900 05.02.2024 de către EvAndyB (Regatul Unit)

Bought in February 2022. Battery in right earbud was completely dead (not holding charge) by December 2023. So I sent them to Sony Central Servcie for repair but estimate was more than the cost of a new pair and only has a 30 day warranty. BUT, being able to properly hear sounds around you... nothing else is the same. I really like them. So much so that I have just bought another pair. I hope these last a bit longer.

Calitatea sunetului

Foarte bun

Design

Foarte bun

Uşurinţă în utilizare

Mediu

Traducerea nu este disponibilă momentan, încercați din nou

3

1

Răspuns de la Sony Support Team
07.02.2024

Hi,
Thank you for your review.

We're glad to hear that you're enjoying the sound quality of your LinkBuds, yet, we're sorry to hear about the battery issue that you've faced with your first pair, this is not the norm as we strive to deliver the best quality possible.

We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. Furthermore, we have raised your feedback as voice of customer, to the concerned team for future consideration.

If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Had to return

WF-L900 28.01.2024 de către Tanx (Regatul Unit)

Linkbuds did not pair to my Samsung TV and had to return

Calitatea sunetului

Foarte bun

Design

Mediu

Uşurinţă în utilizare

Acceptabil

Traducerea nu este disponibilă momentan, încercați din nou

0

2

Răspuns de la Sony Support Team
31.01.2024

Hi,
Thank you for your review.

We're sorry to hear that you've faced difficulties with pairing your LinkBuds to your TV.
It's worth to mention that the TV has to support the A2DP Bluetooth profile for it to be paired with any audio device.
Rest assured, we highly appreciate your valued feedback, and we've raised it as a voice of customer to the relevant channels for future consideration.

If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Useless after 18 months

WF-L900 27.01.2024 de către Bobo47 (Irlanda)

These are not made to Last. Won't hold a charge at all after 18 months. Contacted Sony repair and was quoted 160 pound to replace the buds😭

Calitatea sunetului

Slab

Design

Slab

Uşurinţă în utilizare

Acceptabil

Traducerea nu este disponibilă momentan, încercați din nou

2

0

Răspuns de la Sony Support Team
30.01.2024

Hi,

Thank you for your feedback.
We're sorry to learn that the battery life of your LinkBuds (WF-L900) headset doesn't meet your expectations.

We can confirm that the available operating time differs based on the settings used, we recommend checking the following link for more info https://cutt.ly/fwZSQHA1

If the battery life doesn't match, please follow the steps below:
-Update the headset: https://cutt.ly/GwZSm7EC
-Reset it: https://cutt.ly/5wZSQfe3
-Initialize it: https://cutt.ly/twZSQmL4

If the issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW

Mazen @ Sony Support UK

0

Really Disappointing battery life

WF-L900 17.01.2024  (Irlanda)

These were great for about 18 months. Suddenly they won't hold charge, the right one doesn't charge at all. Completely un useable now. My partners ones are having issues too. At this cost they need to last longer than 18 months or at least have an easy to replace battery.

Calitatea sunetului

Acceptabil

Design

Acceptabil

Uşurinţă în utilizare

Acceptabil

Traducerea nu este disponibilă momentan, încercați din nou

5

0

Răspuns de la Sony support team
19.01.2024

Hi,

Thank you for your feedback.
We're sorry to learn that your headphones' battery decreased with time, and the right side won't charge.
We recommend following the steps below to resolve the issue:
https://cutt.ly/ywKNIG1q & https://cutt.ly/0wKNI4fB

If the issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Awful Product - DONT BUY

WF-L900 14.01.2024 de către Dharmen (Regatul Unit)

This is by far THE worst headphones I have ever bought. One of the reasons for buying his was to replace a plantronics handsfree headset but it has been a total disaster! When using for phone calls, people simply can't hear you, even when the device has full charge! It has been a total waste of money for that reason. Please by iPODS instead. They don't disappoint and good luck with resetting your password for the Sony Account!!!

Calitatea sunetului

Slab

Design

Acceptabil

Uşurinţă în utilizare

Slab

Traducerea nu este disponibilă momentan, încercați din nou

5

3

Răspuns de la Sony support team
23.01.2024

Hi Dharmen,

Thank you for your feedback.
We're sorry to learn that you're experiencing an issue with the sound when using the headphones for phone calls.
We recommend following the steps below to resolve the issue:
-Update the headphones: https://cutt.ly/hwLbhRv2
-Reset it: https://cutt.ly/1wLbhSVz
-Initialize it: https://cutt.ly/CwLbhXVN
-Test with a different device.
If the issue with the headphones remains, and also to help you with the MySony account issue, please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Avoid

WFL900/H 30.12.2023 de către exarkun631 (SUA) Achiziție verificată Verificată

This product was great for about a year until the left earbud just stopped accepting a charge.

Calitatea sunetului

Foarte bun

Caracteristici

Foarte bun

Design

Mediu

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

2

0

Răspuns de la Sony North America Customer Support
02.01.2024

Hi exarkun631, We're sorry to hear about the charging issue you're having with your Sony Linkbuds. This is definitely not the news that we would like to hear. Please follow the troubleshooting steps on the link below to resolve the issue:

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445822.html

If you are unable to resolve your concern, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Sam

0

Linkbuds 900

WF-L900 27.12.2023 de către JMD60 (Franţa)

Excellent son, fonctionnement conforme aux attentes, sur l'application j'aurais apprécié une balance gauche - droite , et quitte à photographier les oreilles....peut-être un Mini test de sensibilité audio perso...

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

0

Megageil! Gefällt mir total!

WF-L900 17.12.2023 de către Aram Pivazyan (Germania) Achiziție verificată Verificată

Hätte gleich 2 Stück kaufen müssen. Schade. Laufe ich später noch ein paar.

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

2

0

0

Issues after 8 months

WF-L900 11.12.2023 de către prkr (Irlanda)

It was working well for 8 months. I loved it. However, out of the blue, a strong wind noise appeared on the left bud, it doesn't matter if the noise cancelling feature is on or off. The noise persists. I tried cleaning it, it didn't work. It didn't get wet, not it fell on the floor.

Calitatea sunetului

Foarte bun

Design

Foarte bun

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony support team
13.12.2023

Hi prkr,

Thank you for your feedback.
We're sorry to learn that a strong wind noise appeared on the left bud.
To resolve the issue, we recommend following the steps below:
-Update the headphones: https://cutt.ly/vwA5RSj2
-Reset it: https://cutt.ly/vwA5R7C6
-Initialize it: https://cutt.ly/HwA5Tih2
-Test with another device.
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

A good open ear bud

WF-L900 03.12.2023 de către Vikingsith (Regatul Unit)

After looking for a pair of open ear buds I looked at YouTube clips of these buds, on buying theses I was going to buy the shokz open ear buds but the sales representative talked me out of them and recommended the Sony's, so glad they did because the quality of the sound and build are great, the only downside is the battery life (which isn't great but will do the job).

Calitatea sunetului

Foarte bun

Design

Foarte bun

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

2

1

Răspuns de la Sony Support Team
05.12.2023

Hi,
Thank you for your review.

We're glad to hear that you're enjoying the quality of your WF-L900, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.

We recommend checking the instructions here if the battery life is short and test again: https://bit.ly/3Gt5MEX
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Son juste passable ....peu de basses..decu

WF-L900 21.11.2023 de către Eternityjoe (Franţa)

Pourri....Pas de basses ...je regrette mon vieux casque Sony turbo des années 90......

Calitatea sunetului

Slab

Design

Slab

Uşurinţă în utilizare

Slab

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony support team
24.11.2023

Bonjour,

Merci pour votre commentaire.

Nous vous prions de bien vouloir accepter nos excuses pour les désagréments occasionnés.

En ce qui concerne les bass, votre commentaire a retenu toute notre attention.
Nous allons transmettre votre observation au département concerné pour qu'ils soient pris en compte dans nos futurs produits.

Si nous pouvons vous aider avec quoi que ce soit, n'hésitez pas à contacter notre assistance.

Nous vous invitons à vérifier ce lien : https://bit.ly/3q1uTau

(copiez-collez cette adresse dans votre navigateur).

Safwa @Sony Support FR

0

Produit défectueux au déballage et vendu en direct

WF-L900 03.11.2023 de către Parya7 (Franţa)

Produit défectueux : le son du coté droit OK mais rien du coté gauche. Arriver sur le service après vente une horreur et une fois qu'on y est on a droit à une "débilité" artificielle, vous expliquer dans les détails ce que vous avez fait et quels en sont les résultats et cette débilité vous demande si vous avez résolu le problème

Calitatea sunetului

Slab

Uşurinţă în utilizare

Slab

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony support team
06.11.2023

Bonjour, 

Merci pour votre commentaire.

Nous vous prions de bien vouloir accepter nos excuses pour les désagréments occasionnés.

En ce qui concerne l'absence du son sur un des côtés, nous vous invitons à consulter la page ci-dessous :  https://bit.ly/3QngWjj

Si nous pouvons vous aider avec quoi que ce soit, n'hésitez pas à contacter notre assistance.

Nous vous invitons à vérifier ce lien : https://bit.ly/3q1uTau

(copiez-collez ces adresses dans votre navigateur).

 Safwa @Sony Support FR

0

Super Kopfhörer für Umgebungsgeräusche

WF-L900 03.11.2023 de către Kalmi76 (Germania) Achiziție verificată Verificată

Pros: - Erfüllen super den Zweck, um Musik zu hören, jedoch die Umgebung immernoch wahrzunehmen - Audioqualität ist wie erwartet bei dieser offenen Bauweise - sehr bequem im Ohr und wackelt nicht. Das sind dier ersten In-Ear-Kopfhörer, die ich tragen kann! Die anderen Bauweisen saßen bei mir nie stabil im Ohr. Diese verwende ich jetzt auch beim Joggen Kontra: - die Bluetooth-Reichweite ist sehr kurz. Man muss sein Handy immer bei sich haben - Die Verbinding bricht ab und zu ab und man hört für eine Sekunde nur Krazgeräusche - mal links, dann rechts. Danach fangen sich die Kopfhörer wieder. Fazit: Wären dies reguläre In-Ear-Kopfhörer, hätte ich sie wegen den beschriebenen technischen Problemen wieder zurück gegeben. Für den Zweck Umgebungsgeräusche beim Musikhören mitzubekommen, sind sie jedoch super. Und weil sie auch noch so gut im Ohr sitzen, behalte ich sie gerne und empfehle sie auch weiter.

Calitatea sunetului

Mediu

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony Support DE
07.11.2023

Hi,

danke für dein Feedback und es tut uns leid, dass dir einige Sachen nicht gut gefallen. Um die Verbindung zu verbessern, probiere mal die folgenden Schritte: https://cutt.ly/GwTl4jpN
Stell sicher, dass die Kopfhörer auf dem neuesten Stand sind. Die letzte Firmware-Version ist hier zu finden: https://cutt.ly/hwTl7q6t
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: http://bit.do/fJYmt

Gehad @Sony Support DE

0

Brilliant with room for small improvements

WF-L900 23.10.2023 de către Pengaltiger (Regatul Unit)

These feel great and sound great plus they don't block out your hearing. Excellent for that. Sometimes the connection breaks up and the stereo effect goes all wrong - easily sorted but irritating.

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Foarte bun

Traducerea nu este disponibilă momentan, încercați din nou

1

1

Răspuns de la Sony
26.10.2023

Hi,

Thank you for your review.

We're glad to hear that you're enjoying your headphones and happy with the sound quality we always aim to deliver! We're also glad to have you as a loyal member of our family and hope you continue to enjoy them for years to come!

You can try the following troubleshooting steps to resolve the disconnection issue:

-Ensure that your headphones are running on the latest software version by following this link: https://bit.ly/3posuG8

-Test your headphones with different compatible devices.

-Follow the troubleshooting steps here: https://bit.ly/3s3Z8l7

If the issue is still disrupting you, we'd love to offer extra assistance. Feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you further!

Mennah @Sony Support UK

0

Leider leider

WF-L900 09.10.2023 de către DerJoscha (Germania) Achiziție verificată Verificată

Ich finde das offene Konzept dieser Kopfhörer toll. Auch sitzen sie gut im Ohr, sind sehr bequem und haben einen guten Sound. Leider leider halten die Kopfhörer nicht lange. Nach nun 1,5 Jahren schicke ich sie zum zweiten Mal zur Reparatur. Der Akku des linken Kopfhörers hält nur noch 5 Minuten und schnarrt sehr unangenehm. So kann man nix mehr vernünftig hören. Vorher war es der andere Kopfhörer, der nicht mehr funktionierte. Schade, aber für diesen Preis hab ich wirklich ein qualitativ deutlich höherwertiges Produkt erwartet

Calitatea sunetului

Mediu

Design

Foarte bun

Uşurinţă în utilizare

Mediu

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony Support DE
12.10.2023

Hi,

danke für dein Feedback und es tut uns leid, dass du ein Problem mit den Kopfhörer hast.

Probiere mal die folgenden Schritte : https://cutt.ly/cwmHWlz5

Stell sicher, dass die Kopfhörer auf dem neusten Stand sind. Hier findest du die letzte Firmware-Version: https://cutt.ly/gwmHWLZx

Sollte das Problem weiterhin bestehen, probiere mal die folgenden Schritte: https://cutt.ly/cwmHEkkI

Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: http://bit.do/fJYmt

Gehad @Sony Support DE

0

Très agréable à utiliser

WF-L900 06.10.2023 de către Tpln63 (Franţa)

J’ai acheté cet article par Sony au travers d’un mail commercial en novembre 2021 , celui ci ne tient pas la charge , possibilité d’écoute environ 15 minutes et ne sais pas où je peux adresser cet article en SAV , je n’achèterai plus aucun article Sony au travers d’un mail Sony.

Calitatea sunetului

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Sony support team
11.10.2023

Bonjour,

Merci pour votre commentaire !

Nous vous prions de bien vouloir accepter nos excuses pour les désagréments occasionnés.

Afin de régler ce souci, veuillez suivre ce qui suit :

Si la durée de fonctionnement disponible est courte :https://bit.ly/3RTZo0A

Si nous pouvons vous aider avec quoi que ce soit, n'hésitez pas à contacter notre assistance.

Nous vous invitons à vérifier ce lien : https://bit.ly/3q1uTau

(Copiez-collez ces adresses dans votre navigateur)

Safwa @Sony Support FR

0

Great product

WFL900/H 27.09.2023 de către Shonkey43 (SUA) Achiziție verificată Verificată

I am very happy with my device.. thank u so very much and I hope u at sony continue to make awesome products and hope u all have a wonderful evening.

Calitatea sunetului

Excelent

Caracteristici

Excelent

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

1

Răspuns de la Sony North America Customer Support
30.09.2023

Hi Shonkey43, Thank you so much for the 5-star rating! We are so glad to hear that you are enjoying your new WFL900! Your new earbuds has precise Voice Pickup technology performs advanced voice signal processing that allows the person on the other end of calls to hear you clearly, even through noisy surroundings. Our noise reduction algorithm was developed using AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. Thank you for choosing Sony! -Carl

0

Nach 2 Jhren Akku hinüber

WF-L900 24.09.2023 de către Open Ear fan (Germania) Achiziție verificată Verificată

Ich mochte die Kopfhörer wiklich gern. Hab beim Homeoffice, beim Radfahren oder Bein Einkaufen genutzt. Inzwischen ist das Verhalten im Bezug auf den Ladestand und Akkulaufzeit so eigenartig geworden, dass ich Kopfhörer als völlig unzuverlässig einstufen musste und sie jetzt eigentlich nur noch darauf warten dem Elektroschrott übergeben zu werden.

Calitatea sunetului

Foarte bun

Design

Excelent

Uşurinţă în utilizare

Excelent

Traducerea nu este disponibilă momentan, încercați din nou

0

0

Răspuns de la Customer Service
26.09.2023

Hi Open Ear fan,

danke für dein Feedback und es tut uns leid, dass dir einige Sachen nicht gut gefallen. Befolge mal die folgende Anleitung, um die Akkulaufzeit zu verbessern: https://cutt.ly/fwv04qJs
Stell bitte sicher, dass die Kopfhörer auf dem neusten Stand sind. Die letzte Firmware-Version findest du hier: https://cutt.ly/Rwv0416y

Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen:
http://bit.do/fJYmt

Gehad @Sony Support DE

0

Very poor

WF-L900 14.09.2023 de către Maziyar Falahi (Regatul Unit)

I bought it almost 3months ant it has broken also I'm not happy

Calitatea sunetului

Slab

Design

Slab

Uşurinţă în utilizare

Slab

Traducerea nu este disponibilă momentan, încercați din nou

2

1

Răspuns de la Sony Support Team
18.09.2023

Hello,

Thank you for your review.
We're sorry to hear that you're facing an issue with your Sony LinkBuds headset.
Having read your feedback about this issue, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW

Mazen @ Sony Support UK