3.9 bazat pe 651 (de) recenzii ale clienţilor
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58
41
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Rețineți: recenziile produselor pot include variante ale acestora. Este posibil ca unele variante ale produselor, servicii și/sau caracteristici menționate în recenziile produselor să nu fie disponibile în toate țările.
664 (de) recenzii ale clienţilor
Battery drain
LinkBuds S 20.03.2026 (SUA) Achiziție verificată Verificată
The battery on one side drains rapidly while one side is in 99% the other side reach 70% and then suddenly to zero !!!
Excelent
Slab
Excelent
Foarte bun
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hello there,
Thank you for considering Sony products.
We sincerely apologize for the battery issue you are experiencing with your WFLS900N earbuds. We understand how frustrating it must be to have one side drain rapidly while the other holds charge.
To assist in resolving the issue of short battery life, we kindly ask you to follow these steps:
1. The available operating time is short, the battery power does not last long. For more information, please visit: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
2. Reset the headset by following the instructions found here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
3. Initialize the headset to restore factory settings using the guidance provided at this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
4. Lastly, ensure that your firmware is updated to Version 4.3.1 by following the instructions here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
We want to get this resolved for you! If the problem continues, the best next step is to contact our dedicated support team for advanced troubleshooting.
You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
Problematic
WFLS900N/W 12.03.2026 de către Chammert26 (SUA)
Ive owner this for around two years now. Im honestly not too happy at all. Sound quality is awesome and I like the color. The fit is also fine. I don't notice any discomfort or anything. I bought these to replace my gen 1 airpods which were a gift so these were my first personal wireless earphone purchase. I did lots of research sadly nothing that indicated these issues. Glaring problem for me is that these do not have a tracker like airpods. For the price this is a little irritating. Battery life was decently all-right. I didn’t notice any upgrade over the airpods. Whilst I would never buy airpods again. The linkbuds have some stupid issues. I used my air-pods daily. Due to life changes I have used my Linkbuds less. After only two years the battery is greatly reduced. The big issue is the software. These will regularly just refuse to connect for no reasonZ troubleshooting also. I have been close to throwing them away when they wont connect on my whole 40 minute commute. Definitely not user error. I have had it happen often enough. Battery charged headphones in case glowing sonys troubleshooting process etc. Usually I just forget about it and try again and sometimes it works sometimes it doesn’t. Ive done this on 3 devices and a new phone. It is not a 3rd party issue. Overall with all this combined I wouldn’t recommend these at the price point they come in at.
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Hi Chammert26,
Thank you for being a Sony owner for the past two years and for sharing such detailed feedback regarding your LinkBuds S. We are glad to hear you enjoy the sound quality and comfortable fit, but we are sincerely sorry to hear about the connectivity and battery issues you’ve encountered lately.
To help resolve these frustrations and get your experience back on track, we recommend the following steps:
1- Please ensure you are using the Sony | Sound Connect app. Keeping your earbuds updated to the latest software version often resolves minor glitches and improves overall connection stability.
2- If the connection issues persist, a simple reset can often clear the internal memory without deleting your pairing information. You can find the step-by-step guide here:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
3- If a reset does not work, the next step is to initialize the headset to restore its original factory settings. Please note that this will delete your pairing information and you will need to pair them to your devices again:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
If you have completed these steps and still find the performance unsatisfactory, we suggest contacting our dedicated technical support team for a more in-depth diagnostic:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We hope these steps help you return to the seamless listening experience you deserve.
Thank you for considering Sony.
Best regards,
Dominick
Bad Quality
LinkBuds S 12.03.2026 de către kulitskaya (SUA) Achiziție verificată Verificată
After 6 months of use started to make uncomfortable noise and the battery is dying fast, both ear plugs and case.
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Mediu
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Traducerea nu este disponibilă momentan, încercați din nou
Hi kulitskaya,
Thank you for sharing your experience with the LinkBuds S. We're sorry to hear about the noise and battery issues you've encountered. Let's work together to resolve these concerns.
-Reset the earbuds: place one earbud in the case and hold the reset button for 20 seconds until the light flashes orange and turns off. Once that's done, simply take that one out and repeat the exact same process with the second earbud.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
-Initialize the earbuds: put the headset in the case and hold the button for about 15 seconds until the light starts flashing orange. As soon as you see that orange light, let go within 5 seconds, and once you see the green light flash 4 times, you’ll know everything is successfully reset to factory settings.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
-To save your battery, just try turning off Noise Canceling, Speak-to-Chat, and high-quality settings like LDAC when you don't really need them. These features use extra power to process sound, so switching them off is the quickest way to get more hours out of a single charge.
If you'd like to try more, you can find extra tips and troubleshooting steps at the links below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
If these steps don't resolve the issues, please reach out to our support team for further assistance: https://www.sony.net/support-contact
Thanks for considering Sony and letting us know about these issues.
Warm regards,
Estefany
TERRIBLE PRODUCT
LinkBuds S 24.02.2026 de către lobster50 (SUA) Achiziție verificată Verificată
I got this as a graduation gift in the summer of 2024. even since mid 2025 my left earbuds battery lasts for 2-5 minutes and dies. it also get very hot in the case and keeps blinking orange
Mediu
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Acceptabil
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Traducerea nu este disponibilă momentan, încercați din nou
Thank you for sharing your feedback, Lobster50.
We are truly sorry to hear about the battery and overheating issues you're experiencing with your LinkBuds S. That is definitely not the performance we expect, especially with the orange blinking light indicating a charging error.
To help resolve this, please try a factory reset to recalibrate the battery software. If the overheating persists, please contact our support team immediately at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can look into this for you.
We appreciate you bringing this to our attention.
Best regards,
Gus, Sony North America Customer Support
Bekannte Akkuprobleme
LinkBuds S 10.02.2026 de către Frank Linden (Germania)
Nach gut 3 Jahren ereilen mich ebenfalls die Akkuprobleme. - Reset und Firmware wurde durchgeführt, aber die Linkbuds verlieren schneller, als man schauen kann die Ladung. Es berichten ja einige hier von den gleichen Propblemen. Ich habe TWS anderer Hersteller, die älter sind und besser funktionieren. Ich kann die Linkbuds S nur noch entsorgen. - Elektroschrott, der mich 150€ gekostet hat. Ich habe noch ein paar Linkbuds, die auch die ersten Anzeichen dieses Problems haben.
Foarte bun
Excelent
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hallo Frank,
vielen Dank für dein Feedback. Es tut uns leid zu hören, dass du Probleme mit der Akkulaufzeit hast. Da wir mehr Informationen über das Problem benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT (Kopiere den Link und füge ihn in ein neues Browserfenster ein).
Failed after 3 years of occasional use.
LinkBuds S 05.02.2026 de către VerifiedCustomer (Regatul Unit)
The earphones worked well for approx 3 years, then the batteries failed. Rapid drain and inaccurate battery level readings, I'll use the LinkBuds S starting out with more than 90% battery remaining in each, and after 5 minutes I will receive a low battery warning for one earphone, it will then immediately die, followed a few minutes later by the same issue for the other earphone. I was hoping it was just a dodgy software update that messed up the battery level reporting but after updating the firmware to latest, the problem still persists. Looking to replace them but having seen others report similar battery issues with Sony earphones, I've lost faith that another pair of the LinkBuds S or the more expensive WF-1000XM5 won't just do the same a few years down the line so considering other brands.
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your feedback.
We’re sorry to learn that you're facing difficulties with the battery of your LinkBuds S; this is not the norm, as we strive to deliver the best quality possible.
Please follow the steps here and test again: https://cutt.ly/Vtgt8ZwL
If the issue persists, follow the below steps to fix your issue:
1- Reset the headset by following the steps here: https://cutt.ly/Otgt4Rop
2- Initialize the headset by following the steps here: https://cutt.ly/7tgt4GjD
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Toller Klang - leider Laden sie nicht mehr
LinkBuds S 21.01.2026 de către Alberto1969 (Germania)
Die Kopfhörer haben einen stolzen Preis, sind aber vom Klang her top. Leider lädt der linke Kopfhörer nicht mehr. Das scheint generell ein Problem zu sein, für über 200 Euro habe ich jetzt nur Schrott.
Excelent
Excelent
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hallo Alberto,
vielen Dank für dein Feedback zu den LinkBuds S. Es freut uns sehr, dass dich der Klang unserer Kopfhörer überzeugen konnte.
Bezüglich der Schwierigkeiten beim Laden des linken Hörers bedauern wir die Unannehmlichkeiten sehr. Wir empfehlen dir, die folgenden Schritte zur Fehlerbehebung durchzuführen, um das Problem zu beheben:
https://cutt.ly/NtzLEMsO
Sollte das Problem weiterhin bestehen oder du noch Unterstützung benötigen, stehen wir dir gerne zur Verfügung. Hier findest du unsere Kontaktmöglichkeiten: https://cutt.ly/BeFnHJXA (bitte den Link in den Browser kopieren).
Tolle Kopfhörer, aber kurz nach Garantie defekt
LinkBuds S 14.01.2026 de către Espamads (Germania)
Ca. 2,5 Jahre war ich sehr begeistert von den Kopfhörern. Sie sind klein, passen sehr gut, hören sich gut an und haben ein sehr gutes ANC. Leider ist nach 2,5 Jahren der Akku des linken Kopfhörers defekt. Das empfinde ich für ein Produkt der Preisklasse zu früh. Daher werte ich es deutlich ab.
Foarte bun
Foarte bun
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
vielen Dank für dein Feedback. Es tut uns leid, dass du solche Erfahrung gemacht hast. Da wir mehr Informationen benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: https://cutt.ly/6exW0iJT (Kopiere den Link und füge ihn in ein neues Browserfenster ein).
Nouran @Sony Support DE
Informationen schwer auffindbar und fast unlesbar
LinkBuds S 12.01.2026 de către Hörerxyz (Germania)
Angaben zu Modellnummern, Seriennummer schwer auffindbar und kaum zu entziffern. Die Anleitung ist in extrem kleiner Schrift. Ohne Lupe praktisch unleserlich. Ich empfinde das als Zumutung.
Mediu
Mediu
Slab
Traducerea nu este disponibilă momentan, încercați din nou
Hallo,
vielen Dank, dass du dir die Zeit genommen hast, uns dein Feedback zu den LinkBuds S mitzuteilen. Es tut uns leid zu hören, dass die Informationen zu Modell- und Seriennummern schwer auffindbar sind und die Anleitung für dich kaum lesbar ist.
Um die Informationen leichter zugänglich zu machen, empfehlen wir, die digitale Version der Anleitung auf unserer offiziellen Website zu nutzen, die sich vergrößern und besser lesen lässt.
Die Bedienungsanleitung findest du unter dem folgenden Link, indem man einfach Schlüsselwörter eingibt: https://cutt.ly/AtkIlhqm (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Die Modellbezeichnung und die Seriennummer befinden sich auf der Unterseite des Ladeetuis, wie in der Abbildung unten gezeigt. Gerne leiten wir dein Feedback an die zuständige Stelle in unserem Haus weiter, damit es gegebenenfalls berücksichtigt werden kann.
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Good sound, short battery and technical issues.
LinkBuds S 15.12.2025 de către Nathan25 (Regatul Unit)
Good sound quality especially in noise cancelling mode - utilising my Sound Connect app on Android mobile to play with settings; even in no mode the sound is good with bass boost audio setting but in ambient noise mode the sound isn't as full but that can be useful when traveling out on the street...Ive had some piercing high tones randomly appear on a few occasions out of nowhere and now my right ear phone is making a whooshing windy noise that I can't seem to fix, just have to put the headphones away for a spell. Battery is probably the biggest downfall (previous to all these strange technical issues), in noise cancelling I only get 4hrs of battery, I'm probably charging the headphones and case every other day because of regular use. I will be looking to return/replace if still under warranty. Oh also the touch sensitive buttons react to my rain coat hood so basically impossible to listen to music with my rain hood up constantly pausing and switching ambient and noise cancelling settings.
Excelent
Mediu
Excelent
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your feedback.
We’re happy to hear that you're enjoying the sound quality of your LinkBuds S. Yet, we're sorry to learn that you're facing difficulties with the battery lifetime; this is not the norm, as we strive to deliver the best quality possible.
Please follow the steps here and test again: https://cutt.ly/Vtgt8ZwL
If the issue persists, follow the below steps to fix your issue:
1- Ensure that the headset is updated: https://cutt.ly/gtgt42Jh
2- Reset the headset by following the steps here: https://cutt.ly/Otgt4Rop
3- Initialize the headset by following the steps here: https://cutt.ly/7tgt4GjD
Regarding the touch sensors, please check the precautions here: https://cutt.ly/otgt5h9P
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Akkulaufzeit sehr schlecht
LinkBuds S 09.12.2025 de către Marathonkusel (Germania)
Akku links hält nach Ablauf der Garantie nur noch 20 Minuten. Somit nicht mehr verwendbar.
Traducerea nu este disponibilă momentan, încercați din nou
Hallo,
vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrungen mit den LinkBuds S mit uns zu teilen. Es tut uns leid zu hören, dass die Akkulaufzeit des linken Ohrhörers deutlich nachgelassen hat und die Nutzung dadurch eingeschränkt ist.
Wir empfehlen dir, zunächst die in dieser Anleitung beschriebenen Schritte auszuprobieren: https://cutt.ly/ktdvrU3m
Sollte das Problem weiterhin bestehen, kontaktiere uns bitte, damit wir den Fall genauer prüfen und dir gezielt weiterhelfen können. Besuche einfach unsere Website, um mit uns in Kontakt zu treten: https://cutt.ly/BeFnHJXA (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Dommage
LinkBuds S 26.11.2025 de către DadOf4 (Franţa)
Bon son, ANC impresionnant pour un novice comme moi. Par contre la batterie d'un des écouteurs ne tient pas 10 minutes !!! Evidemment ils ne sont plus sous garantie.
Foarte bun
Foarte bun
Excelent
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Brilliant earbuds
LinkBuds S 24.11.2025 de către Angler1 (Regatul Unit)
This is my first ever purchase of earliest and I am astonished. Very comfortable to wear and outstanding sound quality. I should have bought sooner!
Excelent
Excelent
Excelent
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The price doesn't justice for only a year of use
WFLS900N/W 05.11.2025 de către Pat71d (SUA)
Just passed the one year warranty and the left earbud now works only 15 minutes and the right one only an hour. I used them maybe 3 days a week for hour or hour and half to listen music. Called the support only to find out that it is out of warranty and they suggest to send the earbuds to a Sony facility (only 2 in US and none in California) on my expense without knowing how much the repair will cost. These earbuds are prone to battery problem after a year. The price does not justice for only one year use. Very disappointing.
Traducerea nu este disponibilă momentan, încercați din nou
Hi Pat71d,
We sincerely apologize that you are experiencing such a rapid and significant loss of battery life in your WF-LS900N earbuds so shortly after the one-year mark. We understand your frustration, especially given your light usage. We strongly recommend performing a complete initialization (factory reset) https://www.sony.com/electronics/support/articles/00278109 as this can sometimes correct internal charging errors. If the issue is not resolved after the reset, please contact our dedicated support team again. They can provide the necessary service procedures for out-of-warranty repairs and guide you through the next steps for evaluation.
Thanks for choosing Sony.
Best regards,
Eliab
Poor Quality
LinkBuds S 04.11.2025 de către tkuepfer (SUA)
I bought these 15 months ago, so just out of the warranty period, and now the battery dies in less than 20 minutes. I work in an office so there was no abuse or extreme conditions they were in. I also had connectivity issues and issues with the noise cancelling.
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Slab
Traducerea nu este disponibilă momentan, încercați din nou
Hi tkuepfer,
Thanks for reaching out to us about your Linkbuds S. We're truly sorry to hear you're running into these battery, connectivity and Noise Canceling issues.
We can certainly give you some steps that often resolve these types of problems:
1) Open the Sony | Sound Connect app on your phone and make sure the earbuds have the latest firmware installed.
2) Reset and Initialize the earbuds. Find detailed instructions here:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
If the issues persist after trying these steps, we recommend checking online for a local electronic repair center near you. They might be able to help you get your product back in working order.
We appreciate your review of our Sony product and apologize for your experience.
Warm regards,
Estefany
Great value
LinkBuds S 30.10.2025 de către Mags42 (Regatul Unit)
Great value and good product. I’ve not used in ear before and they are comfortable.
Foarte bun
Foarte bun
Foarte bun
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Hi,
Thank you for your feedback.
We're happy to hear that you are enjoying your LinkBuds S. We hope you continue to enjoy it for years to come!
If you need any assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW
Nadine @Sony Support UK
Bad Battery Quality
WFLS900N/B 27.10.2025 de către KaylaS (SUA)
Been good until recently. Had these for a little over a year when the right buds battery started failing to hold a charge. Really disappointing for a higher end and spendy product. Many others have this issue that Sony will not cover. *See Reddit Good news is a local repair shop could change the battery
Excelent
Foarte bun
Mediu
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hi there,
Thanks so much for taking the time to share your experience with your LinkBuds S.
We really appreciate you bringing this to our attention, and we're genuinely sorry to hear that the battery in your right earbud started having issues after only a year.
Before looking at a repair, let's run through a couple of basic troubleshooting steps to try to fix this problem:
1) Initialize the earbuds: This returns the earbuds to their factory settings and often fixes unexpected issues. You can find the steps to initialize the Linkbuds S here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
2) Update the Firmware: Always make sure your earbuds have the latest firmware installed via the Sony | Sound Connect app.
If those steps don't resolve the issue and the right earbud still isn't holding a charge, then a physical repair might be necessary.
We suggest contacting our authorized service center, Encompass, for repair services. They are equipped to handle Sony products. You can find their contact information and begin the repair process here: https://sony.encompass.com/parts-accessories/Sony-Repair-Services
If Encompass isn't able to assist or the process doesn't work out for you, checking with any other local servicer near you, as you mentioned, is a smart move to get your earbuds back to full working order quickly.
We appreciate your review of our Sony product and apologize for your experience.
Sincerely,
Estefany
Poor Lifespan
LinkBuds S 16.10.2025 de către ZbLog (SUA) Achiziție verificată Verificată
Satisfied with everything but the lifespan. After 21 months, a charge doesn't even last an hour.
Foarte bun
Foarte bun
Foarte bun
Excelent
Excelent
Traducerea nu este disponibilă momentan, încercați din nou
Hi ZbLog,
We sincerely apologize that the battery life on your LinkBuds S has dropped off so significantly. We're ready to help and would be happy to walk you through some troubleshooting steps.
1. Fully reset the earbuds. You can find the instructions here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
2. Always make sure the firmware is completely up-to-date. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
3. Make sure the charging contacts on both the earbuds and inside the case are clean and dry.
If you've tried these steps and the issue persists, your next step would be to look into a repair.
For official Sony repair service, we recommend reaching out to Encompass Supply Chain Solutions, which is our authorized service partner. You can find their repair services information here: https://sony.encompass.com/parts-accessories/Sony-Repair-Services
If Encompass is unable to assist with the repair, you may also look into other options. Check your local Yellow Pages business directory for other electronic repair services near you that might be able to help.
Thanks for considering Sony and for bringing this to our attention.
Sincerely,
Estefany
Do not buy - Horrible battery
LinkBuds S 15.10.2025 de către S Br (Regatul Unit)
Although the sound quality and ANC was decent, unfortunately the battery of this product is extremely poor. I can’t even use the ANC function anymore because the battery drains within 20 minutes. Even without ANC I cannot get 30 minutes out of the left earbud. I will not be buying a Sony product again.
Mediu
Acceptabil
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your feedback.
We're sorry to hear that you're experiencing a battery draining issue with your LinkBuds S. This is not the experience we aim to provide, as we always strive to deliver the best quality possible.
Make sure to follow the steps here and test again: https://cutt.ly/Ur3Y7WBK
If the issue remains, please try the steps below:
1. Update the headset to the latest version using this link: https://cutt.ly/ir3Y5XKD
2. Reset the headset by following the steps here: https://cutt.ly/dr3Y6ezZ
3. Initialise the headset to the factory settings, following the steps here: https://cutt.ly/Ar3Y6lPM
Furthermore, if any further assistance is needed, please feel free to contact us using this link: https://cutt.ly/heoRCkdW
Menna @Sony Support UK
El peor error, comprar productos SONY.
WFLS900N/W 14.10.2025 de către Silvia Elena (SUA)
En febrero 20 de 2023 compre un LINKBUDS S MODELO YY2950 en un de almacén de confianza como Best Bay, todo era perfecto, buen sonido, cancelación de ruido excelente, y un producto confiable como SONY, con supuestos altos estándares en sonido. Al año comenzó a fallar precisamente cuando vencío la garantía de compra. La batería comenzó a agotarse aunque decía un 100% esta se descargaba en 10 minutos, el auricular derecho se descargaba a los 5 minutos aunque señalaba que estaba en un 90%, fui al almacén y no me solucionaron, escribí a soporte de SONY, y me dieron las indicaciones pertinentes para reiniciarlo, elimine la aplicación de mi celular únicamente para ver si lo actualizaba, pero todo fue en vano. Cundo les escribí un email, dándoles a conocer lo descontenta y lo defraudada por comprar un supuesto producto que promociona ser uno de los mejores en el mercado. Pero no se si fue decepcionante la perdida de mi dinero al comprar un producto de tan mala calidad o la respuesta que me dieron vía email cuando solicite un teléfono, dirección o lugar donde llevarlos para que me lo repararan. Solo lamentaron que yo estuviese tan decepcionada y que no tenían mas opciones de solución. porque yo ya había agotado todos los pasos para la restauración de la batería. Leyendo todas las reseñas noto que no soy la única, algunos mas tienen el mismo problema que tengo con este producto. solo le digo a las personas que quieran comprar uno de estos producto no lo hagan piénselo antes de malgastar su dinero. si alguien desea abrir una sala de disputa para hablar sobre este estafa al vendernos un comercial que es totalmente falso, estaré pendiente.
Traducerea nu este disponibilă momentan, încercați din nou
Hola,
Gracias por contactarnos. Comprendemos perfectamente su frustración y lamentamos enormemente la experiencia tan decepcionante que ha tenido con sus LinkBuds S.
De verdad, nos apena mucho que se sienta tan defraudado con un producto de Sony, especialmente después de haber confiado en nuestra marca.
Sobre su solicitud de reparación, una vez que la garantía oficial de un año expira, como es su caso con la fecha de compra, la única opción que podemos ofrecerle es el servicio de reparación a través de nuestro centro de servicio técnico autorizado.
Entendemos que la respuesta previa no fue satisfactoria y pedimos disculpas por eso.
Puede contactar a nuestro socio oficial de servicio, Encompass, quienes manejan este tipo de reparaciones. Puede encontrar la información de contacto y detalles sobre el proceso aquí: https://sony.encompass.com/parts-accessories/Sony-Repair-Services
Ahora, si por alguna razón Encompass no puede realizar la reparación o si prefiere buscar opciones más locales, le sugerimos que revise en las Páginas Amarillas de su zona para encontrar talleres de reparación de electrónica cerca de usted.
Gracias por considerar productos Sony y por su valiosa opinión.
Sinceramente,
Estefany
Surprisingly Amazing
WFLS900N/B 10.10.2025 de către Unhappypickle07 (SUA)
Just got these. They performed above expectations. Sound cancelling and quality rivial my XM4 over the ear headphones. Just a much smaller package!
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Thank you for your fantastic review, Unhappypickle07!
We are absolutely thrilled to hear that your new LinkBuds S earbuds are performing above your expectations.
It's the highest compliment to know that you find the sound quality and noise canceling rivaling your WH-1000XM4 over-ear headphones, especially considering the LinkBuds S are a much smaller package designed for all-day comfort.
We appreciate you choosing Sony for your portable audio needs!
Best regards,
Gus,
Sony North America Customer Support
One of the earbuds failure
LinkBuds S 09.10.2025 de către Nagu (SUA) Achiziție verificată Verificată
I purchased the LINKBUDS S in the month of December 2023 and one of buds (left ear piece) failed after an year of working. The charging no longer lasts above an hour of use and one of them discharges rapidly within 15 minutes of usage.
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Hello Nagu,
Thank you for considering Sony products.
We sincerely apologize for the battery issues you are experiencing with your WF-LS900N. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.
To assist in resolving the issue of short battery life, we kindly ask you to follow these steps:
1. The available operating time is short, the battery power does not last long. For more information, please visit: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
2. Reset the headset by following the instructions found here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
3. Initialize the headset to restore factory settings using the guidance provided at this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
4. Lastly, ensure that your firmware is updated to Version 4.2.1 by following the instructions here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
If the issue persists after following these steps, your unit may require a service check. For authorized repairs and to discuss options, please contact our partner, Encompass Service Solutions:
- Phone: (866) 835-1146
- Email: service@encompass.com
Best regards,
-Fred
Faulty battery
WFLS900N/W 09.10.2025 de către Jb325 (SUA)
Bought these just over a year ago and the left bud doesn’t stay charged for more than 20 minutes. Sony doesn’t stand behind their product
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Hi Jb325,
We're very sorry to hear you're having significant battery issues with your WF-LS900N, and I understand your frustration. We want to get this fixed. Before considering service, please attempt these three troubleshooting steps:
Clean the Contacts: Ensure the charging contacts on the earbud and case are clean for a solid connection: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000562321.html
Reset: Perform a system reset to clear any temporary glitches. https://www.sony.com/electronics/support/articles/00278109
Initialize: If the reset fails, initialize the headset to restore factory settings. (This will require re-pairing). https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539654.html
If the battery drain continues after these steps, please contact our support team directly to discuss service options. https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
Très bien!
LinkBuds S 06.10.2025 de către Prise (Franţa)
J'ai acheté cet article le mois dernier et pour le moment je suis très contente!
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Bluetooth connectivity is a joke
WFLS900N/W 16.09.2025 de către Paid too much (SUA)
Have owned for 2 years. Sound quality is fine but Bluetooth connectivity is absolutely pitiful. Effective range of about 2.5 feet and will disconnect constantly in any sort of crowded environment like the gym or subway.
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Hi there, Thank you for reaching out. We're sorry to hear you're having so much trouble with the Bluetooth connectivity on your LinkBuds S. Here are some quick things you can try to improve the connection: 1. Bluetooth signals can get crowded in busy spots, especially with lots of devices around. If possible, keep your phone or device as close to the earbuds as you can, with no thick walls or metal objects in between. 2. Make sure your earbuds and the device you’re using have the latest software updates. To update your LinkBuds S, just check out the instructions in this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
3. Try resetting your earbuds to their factory settings by following the instructions at this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
We hope these steps help, but if the issue continues, your unit may need to be repaired. Since the unit comes with a 1-year warranty and you've had them for two years, the repair would be out of warranty. You can get the unit repaired with our authorized service center, Encompass and find their contact information here: https://sony.encompass.com/parts-accessories/Sony-Repair-Services
Thanks for considering Sony and for bringing this issue to our attention. Sincerely, Estefany
Worst Sony Product EVER purchased... DO NOT BUY
WFLS900N/B 15.09.2025 de către Sad Dan 92 (SUA)
Bought these a little over a years ago, and they've proven to be the most disappointing product I've EVER purchased from Sony. They aren't even useful as a paperweight at this point. This product is definitely not on par with the headphones and earbuds Sony has released for decades, and the experience with this product has been bad enough that I will reconsider ever buying anymore Sony products in the future... On first impression the earbuds were great. I loved the sound quality, and the way they fit snug and securely in the ears. The noise cancelling was also very impressive. The customizations available through the Sony app were pretty cool as well. 100% what you would expect from a upper-middle tier audio product from Sony. Within ~2 months, the head phones started going downhill. Battery life started diminishing, which is expected from any product with a rechargeable battery, but the decline was very quick. Originally, I could make it through about 5 to 6 hours with fully charged buds, and a 20 minute charge would get me through the rest of my work day. Pretty soon I was charging them 2-3 times a day. At ~6 months, the headphones physically started to fall apart. The black lens that hides the sensor for detecting when the headphones are being worn FELL OFF IN MY EAR CANAL and I had to have a trained medical professional help me remove it!... Around the same time, the noise cancellation started acting up. Whenever the buds were set to Noise Cancelling, a constant buzzing sound could be heard while the headphones were on. Like a strong breeze was blowing past your ear... After ~9 months, the battery is almost completely shot in the right earbud. On a "full charge", the buds say they're only at 70%. If I'm lucky, I can maybe get 30 minutes of use out of the right bud, otherwise it lasts about 15 minutes. Of course, the right bud is the "primary" earbud, so the left can't function independently. Not much you can do once the battery goes unless you're able to pull the buds apart and replace the batteries on your own. Overall, a very disappointing product from a company I once held in high regard. I wouldn't buy these again or recommend them to anyone.
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Hi Sad Dan 92, Thank you for sharing your feedback. We're truly sorry to hear about the series of issues you've experienced with your Sony - LinkBuds S, and we sincerely apologize for the disappointment and frustration this has caused. The experience you've described, is far below the high standards we strive to uphold. And this is not the quality we want our customers to receive from our products, especially given your positive initial impressions. We would like to look into this for you and see how we can help. Please email the following information to socialsupport@am.sony.com so we can better assist you. Full Name: Username: Telephone Number: Model Number: Issue/Concern: We look forward to hearing from again, and thank you for considering Sony products! Regards, Dominick
My experience
WFLS900N/L 22.08.2025 de către EvK07 (SUA)
Ive had the product for about 2 years, and while very comfortable in the ear and great sound, the battery in the earbuds has given up and they no longer hold very much charge. They last 20 minutes before they end up dying.
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Thank you for sharing your experience. We are delighted to hear that you have found the WF-LS900N earbuds to be very comfortable and to have great sound. We designed them to be a perfect blend of comfort and high-quality audio, so it's rewarding to know you enjoyed them for two years.
We are very sorry to hear about the issue you are now experiencing with the battery life. This is not the long-term performance we aim to deliver, and we understand how frustrating it is when the earbuds no longer hold a charge.
Since the earbuds are just over two years old, they are outside of the standard warranty period. However, we want to help you find a solution. Please contact our product support team, and they can review your case and provide information on available service options or potential solutions.
Thank you again for being a loyal Sony customer. We appreciate your feedback and hope to resolve this for you.
Best regards,
Gus, Sony North America Customer Support
Short Life Span
WFLS900N/B 28.07.2025 de către gabugman (SUA)
NO, NO, NO! Look at all these reviews with dead battery issues. Mine lasted almost 2 years and now will not charge. Granted, that's 24 months but I used these less than 50 times. Save your $ and find something that is reliable.
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Hi there,
We sincerely apologize for the trouble you're experiencing with your LinkBuds S and their battery life. We understand how frustrating it is when a product falls short of expectations, and we truly appreciate you taking the time to share your feedback.
We're sorry that your LinkBuds S didn't provide the reliability you expected, and we want to help.
Here are a few troubleshooting steps that might help with charging issues:
-Clean the Charging Ports: Sometimes, debris or dust can accumulate in the charging ports of both the earbuds and the charging case, preventing a good connection. Gently clean them with a dry cotton swab.
-Try using a different USB-C charging cable and a different wall adapter if possible.
-Perform a factory reset on your earbuds. For detailed instructions on how to reset them, please refer to the following link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
If these steps don't resolve the issue, please visit this link for your repair options: https://us.esupport.sony.com/support/s/service?language=en_US
Thank you for considering Sony products and for your feedback. We appreciate your honesty.
Sincerely,
Estefany
No Repairs
WFLS900N/B 14.07.2025 de către DeadEarbud (SUA)
Let’s start with what makes this product not worth the purchase: the batteries will die, and no one, including Sony will repair them. i spent hours on the phone with service centers and sony customer service only to discover this product is not serviced. I loved these earbuds, the work great for about a year and a half. then out of the blue, they stop holding a charge and you’re left high and dry. I highly recommend you save your dollars and purchase elsewhere
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Hi there, we sincerely apologize for the frustrating experience you've had with your LinkBuds S and for the time you spent trying to find a resolution. We truly appreciate you bringing this to our attention and for your candid feedback.
We understand how disappointing it is when a product you rely on stops working as expected. Your feedback about the battery life and the lack of repair options for the LinkBuds S is extremely valuable to us.
We're committed to providing our customers with the best possible experience and we hope to have a different resolution for situations like yours in the future.
Sincerely,
Estefany
Good fit, poor performance
WFLS900N/B 09.07.2025 de către cewdressage (SUA)
I've had these for a full 6 months now. They've been rather disappointing... My old cheapie earbuds worked better. Often one earbud will disconnect and will not reconnect unless I put them back in the case. Annoying because I don't take the case with me on walks, which is mainly when I use them. When that's not happening, both earbuds will cut out very briefly, over and over, back and forth between the two. I've reset, unpaired/re-paired, etc. and it all still keeps happening. The thing I do like about them is that they are very comfortable and stay in well. As someone with small ears, the vast majority of earbuds don't work for me.
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Hi cewdressage, thank you for reaching out and sharing your experience with your LinkBuds S. We're truly sorry to hear that you've been encountering such persistent disconnections and audio cut-outs. We understand how frustrating it must be, particularly when you're out on your walks without the case.
On a positive note, we're genuinely glad to hear that despite these challenges, you find the LinkBuds S to be very comfortable and that they stay in well for your smaller ears. We understand how crucial fit is and we appreciate you acknowledging that aspect of the design.
Regarding the disconnection and audio cutting out, since you've already tried resetting and re-pairing, here are some troubleshooting steps we recommend:
-Ensure your earbuds have the latest firmware. You can check for and install updates using the Sony | Sound Connect app.
-Initialize your earbuds. Please refer to the detailed instructions provided at the following link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
-If possible, try connecting your LinkBuds S to another smartphone or audio device. This helps us determine if the issue might be related to your original device's Bluetooth connection or settings.
If these steps do not resolve the issues, or if you require further assistance, please do not hesitate to contact our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for being a valued customer of Sony and for bringing these issues to our attention.
Sincerely,
Estefany
Short life-span linkbuds S
WFLS900N/B 01.07.2025 de către angle101 (SUA)
I bought this in December 2023 (1.5 years ago) and one of the ear buds already lost the ability to hold a charge (dies in less than 5 minutes after being fully charged). Customer support states that since its out of warranty they cannot replace it. Unfortunately, the cost of the single headphone is around $90 (nearly 60% of a new pair). Due to the cost of the headphones, I cannot justify the price nor recommend this particular pair given its short life-span.
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Hi angle101, thank you for reaching out and sharing your experience with the Linkbuds S. We sincerely apologize for the inconvenience you've encountered with your earbuds, especially considering the issues with battery life. Your feedback is invaluable to us and we understand how frustrating this situation must be.
While we regret that we cannot provide a replacement due to the warranty policy, we appreciate your insights regarding the product's performance. We take customer feedback seriously and will use it to improve our products in the future.
Thank you for being a valued Sony customer and for letting us know about this issue.
Sincerely,
Estefany
Great sound. Terrible battery quality
LinkBuds S 17.06.2025 de către brandon29 (SUA) Achiziție verificată Verificată
Bought these because I was disappointed my apple AirPods only lasted 2 and a half years. These were far worse only lasting 14 months... Conveniently 2 months after my warranty expired. The charging case doesn't hold a charge for more than a day and the right ear bud no longer charges at all. Wish I had seen all the complaints about battery life before buying.
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Hi brandon29, thank you for taking the time to share your experience with the LinkBuds S. We sincerely apologize for the inconvenience you've encountered with the battery life and charging issues. We understand how frustrating this must be.
We're here to assist you and would be glad to provide you with some troubleshooting steps to address the charging problems:
1. Initialize the earbuds: Place both earbuds in the charging case, then press and hold the button on the back of the case for about 15 seconds until the LED indicator flashes. Detailed instructions can be found here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
2. Clean the Charging Contacts: Ensure that the charging contacts on both the earbuds and the charging case are clean and free of debris. Use a soft, dry cloth to gently wipe them.
Should the issue persist after following these steps, please reach out to us at socialsupport@am.sony.com. When you do, kindly include the following information to help us assist you more effectively:
- Full Name:
- Sony.com Username:
- Telephone Number:
- Model Number:
- Issue/Concern:
Thank you for being a valued Sony customer and for letting us know about this issue.
Best regards,
Estefany
Amazing, but battery issues.
WFLS900N/L 10.06.2025 de către etallas (SUA)
I've had these for a year and a half, and they're incredible, minus one huge issue. The battery in the right earbud was a dud, and it started to drain like crazy(20 minutes). They were out of warranty, so I bought a replacement battery kit online and replaced the batteries myself off of a youtube video. I would assume they've fixed the battery issue by now, so I would buy them again if it were necessary. Great audio quality, and great ANC.
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Hi etallas, Thank you so much for taking the time to share your experience with the LinkBuds S. We are thrilled to hear that you appreciate the incredible audio quality and effective active noise cancellation they offer. Your feedback about the battery issue is invaluable and we sincerely apologize for the inconvenience you encountered with the right earbud.
We hope to welcome you back in the future and we’re confident that any advancements made will enhance your experience with our products.
Thank you for choosing Sony and for your feedback!
Sincerely,
Estefany
battery died for one earpod
LinkBuds S 27.05.2025 de către AhmadAwan015 (România)
I bought it 2 years ago, right earpod battery seems to have died with very low talktime now (less than 1 hour). As of now, I am finding it very hard to reach Sony customer care especially through digital means in Romania. Bad product due to poor aftersales.
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LinkbudS
LinkBuds S 27.05.2025 de către Ssam27 (Regatul Unit)
I bought this device a year ago and it still works like a charm! Good design and sound quality
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Schlechte Batterie / schlechter Kundenservice
LinkBuds S 22.05.2025 de către Bc16 (Germania) Achiziție verificată Verificată
Schlechte Batterie und schlechter Kundenservice. Nicht zu empfehlen
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Hallo,
vielen Dank für dein Feedback zu den LinkBuds S. Es tut uns leid zu hören, dass du mit der Akkuleistung und unserem Kundenservice nicht zufrieden bist. Das entspricht natürlich nicht unserem Qualitätsanspruch.
Falls der Akku schneller als erwartet entlädt, möchten wir dir einige hilfreiche Tipps geben:
https://cutt.ly/krvk2a58
Wir würden dir gern weiterhelfen und das Problem genauer untersuchen. Bitte kontaktiere uns, damit wir eine Lösung finden können. Du kannst uns ganz einfach über unsere Website erreichen: https://cutt.ly/BeFnHJXA (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Bad battery🪫
WFLS900N/B 20.05.2025 de către Jamburat (SUA)
I love this earbuds specially the fit but the battery sucks! I gave 1 star cuz it useless now
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Hi Jamburat,
Thank you for your feedback. We're really sorry to hear that the battery life on your WF-LS900N earbuds has become an issue, making them unusable for you. We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
- Ensure your earbuds are updated to the latest firmware. Please check the following link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
- Initiate a factory reset on the device: Set the headset into the charging case and leave the lid of the charging case open. Press and hold the initialize button of the charging case for about 15 seconds or more and release your finger within 5 seconds after the indicator (orange) on the charging case starts flashing.
For detailed instructions, please visit the following link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Your unit comes with a 1-year warranty. If the issue continues after following these steps, we suggest contacting our technical support team for further assistance. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for letting us know about the issue.
Best regards,
Stephanie
Excellent sound and small
LinkBuds S 09.05.2025 de către Marku D (Regatul Unit)
I wanted some earbuds with option of using with a motorcycle helmet. These work fine once touch controls have been disabled with Sony’s excellent ‘connect’ app. Also great for everyday use. For the size of the buds, very impressed with sound performance and fit.
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Amazing product
WFLS900N/B 09.05.2025 de către Darron (SUA)
I got these headphones around a year ago and they are by far the best in ear headphones I’ve ever tried. As avid music listener for many years, I’ve previously used air pods, skull candy, and shure air in ear headphones and these have out preformed both in audio quality, noise cancellation, and cost.
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Hello Darron,
Thank you for your wonderful feedback on the WFLS900N headphones! We're delighted to hear that they have surpassed your expectations in audio quality, noise cancellation, and cost-effectiveness. It's always our mission to provide an exceptional listening experience, especially for passionate music listeners like yourself. Enjoy your favorite tunes with your WF-LS900N headphones!
Thank you for choosing Sony!
Best regards,
-Fred
Aufgrund von Akkuleistung nicht zu empfehlen
LinkBuds S 01.05.2025 de către Ein Benutzer (Germania) Achiziție verificată Verificată
Positiv: - Sound ist ok (dieser muss allerdings erstmal richtig in der App eingestellt werden, sonst würde es eher negativ ausfallen) - Noise-Cancelation ist gut - Windgeräusche sind ebenfalls akzeptabel - Tragekomfort Negativ: - Akku - Manchmal Störgeräusche (Wippen, sehr ähnlich wie bei AirPods Pro, allerdings verschwinden diese) - Die Tasten sind sehr empfindlich Ich habe die Ohrhörer keine 1,5 Jahre. Der Akku dieser hält jetzt kein 20min. Das ist extrem enttäuschend. Zwei 5 Jahre alte Ohrhörer anderer Hersteller, die ich ebenfalls benutze, halten noch mehrere Stunden. Ich würde diese nicht empfehlen!
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Hi,
vielen Dank für dein Feedback. Wir freuen uns, dass du mit dem Klang, dem Noise cancelling und mit dem Tragekomfort zufrieden bist.
Es tut uns leid, dass du Probleme mit dem Kopfhörer hast.
Stell bitte sicher, dass du die neueste Softwareversion hast: https://cutt.ly/xrkHeEnV
Befolge bitte die Schritte unter dem folgenden Link, um die Leistung des Geräts zu verbessern: https://cutt.ly/drkHeGn1
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT
Rana @Sony Support DE
Issue with battery life
LinkBuds S 30.04.2025 de către Lang32 (SUA) Achiziție verificată Verificată
I decided to buy the sony product compared to other brands, even if it was pricier, in order to ensure quality and longevity of my earpods. After a little over a year, one of the two earpods is not charging properly. This causes the earpods to have a battery life of less then 20minutes. I am disappointed in the longevity of this product. If I would have know I would have prefered the cheaper versions which would have last just as long.
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Hi Lang32,
Thank you for taking the time to share your experience with the WFLS900N. We truly appreciate your decision to choose Sony and understand the disappointment you're feeling.
We're sorry to hear that your earbuds are not charging properly after just over a year of use. We would like to help resolve this issue. Here are some steps you can take to troubleshoot this issue:
- Ensure that your earbuds have the latest firmware update. Check through the Sony Sound Connect app for any available updates. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
- Try resetting the earbuds to factory settings. Detailed instructions can be found here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
- Make sure the charging case is functioning correctly and is providing adequate charge to the earbuds. Connect to a different power source and inspect the charging contacts for any debris.
Look for any signs of physical damage to the earbuds or case.
If the problem persists after trying these steps, we recommend that you reach out directly to our technical support team. Their contact information can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you again for your feedback. It help us improve both our products and service.
Warm regards,
Stephanie
Comfortable great sound earbuds
WFLS900N/B 28.04.2025 de către in2caffeine (SUA)
Comfortable great sound earbuds. I replaced my airpods with these. Excellent upgrade. The airpods are no good for movement since they fall out easily. These sonys stay put when exercising! Also, the sound is far superior to the airpods. Highly recommended for physical activity.
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Hi in2caffeine,
Thank you so much for your fantastic review of the LinkBuds S! We're thrilled to hear that you're enjoying the comfort and superior sound quality of our earbuds.
It's great to know that the LinkBuds S stay securely in place during your workouts. Your recommendation means a lot to us and we appreciate you taking the time to share your experience.
Thanks for choosing Sony!
Best regards,
- Stephanie
Schwache Akkuleistung!
LinkBuds S 25.04.2025 de către JSchr (Germania) Achiziție verificată Verificată
Ich habe 2023 meine ersten Linkbuds S gekauft. Der Klang und die angenehme Trageweise gefielen mir sehr, außerdem fand ich das Preis-/Leistungsverhälnis gut. Allerdings bin ich von der Laufzeit der Hörer mittlerweile enttäuscht. Nach circa 90 Minuten muss man wieder aufladen, ob wohl sie anfangs mehrere Stunden durchhielten. So vergeht dann doch die Lust am Hören.
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Hallo,
vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrungen mit den LinkBuds S zu teilen. Es freut uns, dass dir der Klang und die Trageweise gefallen haben und du das Preis-Leistungs-Verhältnis schätzt.
Es tut uns leid zu hören, dass du mit der Akkulaufzeit der Kopfhörer mittlerweile unzufrieden bist.
Möglicherweise gibt es einige Dinge, die die Leistung beeinträchtigen können. Wir empfehlen dir, die folgenden Schritte zu prüfen: https://cutt.ly/7rjm4gk0
Falls das Problem weiterhin besteht, kontaktiere bitte unseren Kundenservice, damit wir eine Lösung für dich finden können. Besuche einfach unsere Website, um mit uns in Kontakt zu treten: https://cutt.ly/BeFnHJXA (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Poor reliability
LinkBuds S 21.04.2025 de către MTNK (SUA) Achiziție verificată Verificată
I bought less than 2 years ago and now right battery is dead after 20 minutes after full charge.
Slab
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Traducerea nu este disponibilă momentan, încercați din nou
Hello MTNK,
Thank you for choosing Sony.
We sincerely apologize for the short battery life you are experiencing on the right side of your WF-LS900N after two years of use. To assist you in addressing these battery concerns, we recommend following the steps outlined below.
Firmware Update to Version 4.2.1.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
Resetting the headset.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
Initializing the headset to restore factory settings.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/
The available operating time is short, the battery power does not last long.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Should you need assistance with any of the steps, we encourage you to reach out to Sony Support for personalized help. For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Best regards,
-Fred
Décevant
LinkBuds S 14.04.2025 de către newjem (Franţa)
Déconnexions fréquentes d'un des 2 écouteurs. Il faut le retirer et le remettre en place. Parfois le passage par le boîtier est nécessaire. Au bout de 20 mois c'est maintenant l'écouteur gauche qui ne tient pas la charge. Bien que chargé a100% au bout de 50 minutes le gauche est en low batterie a 20% alors que le droit affiche 93%
Mediu
Foarte bun
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Bonjour, merci d’avoir partagé votre expérience avec les LinkBuds S.
Nous sommes désolés d’apprendre que vous rencontrez des problèmes avec vos écouteurs.
En cas de déconnexions Bluetooth fréquentes, nous vous recommandons de vérifier les points suivants pour améliorer la stabilité de la connexion : https://cutt.ly/zrgzVz4I
Concernant l’autonomie, si l’un des écouteurs se décharge plus rapidement que l’autre, nous vous invitons à consulter les conseils disponibles ici : https://cutt.ly/vrgzVRxs
Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, vous pouvez toujours nous contacter sur le lien suivant: https://cutt.ly/dwMXCsJ9
(copiez-collez ces adresses dans votre navigateur).
Nach 26 Monaten sind die Akkus hin.
LinkBuds S 12.04.2025 de către josch4711 (Germania) Achiziție verificată Verificată
Ich würde die Nutzung als eher moderat bezeichnen. Seit kurzem ist die Verbindung instabil und besonders beim rechten Hörer kann ich in der App zuschauen, wie der Akku sich entleert. Vielleicht ist auch das der Preis, den man für derart leichte Hörer zahlen muss. Ich wäre ja bereit, für einen Akkutausch zu zahlen, statt alles in den Müll zu werfen. Gerade, weil ich sonst zufrieden mit den Dingern bin. Aber das bietet scheinbar niemand an.
Foarte bun
Foarte bun
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hallo,
vielen Dank für dein Feedback. Wir freuen uns, dass du grundsätzlich mit den LinkBuds S zufrieden bist, bedauern jedoch, dass sich die Akkuleistung nach 26 Monaten nicht mehr wie erwartet zeigt. Eine instabile Verbindung und eine schnelle Entladung – insbesondere beim rechten Hörer – können in der Tat sehr störend sein. Stell bitte sicher, dass du die neueste Softwareversion hast: https://cutt.ly/4eKTYQqe
Befolge bitte die Schritte unter dem folgenden Link: https://cutt.ly/wrf4XVpm
setze bitte den Kopfhörer auf Werkseinstellung zurück: https://cutt.ly/0eKTT80s
Initialisiere bitte das Headset zum Wiederherstellen der Werkseinstellungen: https://cutt.ly/reKTYyuo
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT
Bien pendant 2 ans
LinkBuds S 11.04.2025 de către fafa564 (Franţa)
Acheté en novembre 2023. Bon fonctionnement au début, puis du jour au lendemain, aucun des deux écouteurs ne tient la charge plus de 10 minutes… comme par hasard, trois mois après la fin de la garantie. Très déçu de Sony, je ne peux plus utiliser les écouteurs.
Excelent
Foarte bun
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Bonjour,
Merci d’avoir partagé votre retour.
Nous sommes désolés d’apprendre que vous rencontrez un souci d’autonomie avec vos écouteurs.
Si la durée de fonctionnement disponible est courte ou la batterie s’épuise rapidement, veuillez consulter le lien suivant: https://cutt.ly/Wrf4MQdl
Les produits Sony bénéficient d’une garantie de 2 ans en Europe. Si l’achat date de novembre 2023, vos écouteurs devraient donc toujours être couverts par la garantie.
Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, vous pouvez toujours nous contacter sur le lien suivant: https://cutt.ly/dwMXCsJ9
(copiez-collez ces adresses dans votre navigateur).
Produs de slaba calitate
LinkBuds S 10.04.2025 de către slash95 (România)
Carcasa cu aspect fragil si autonomie sub orice critica.
Slab
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Gut mit Einschränkung
LinkBuds S 04.04.2025 de către Ralf Rr (Germania) Achiziție verificată Verificată
Positiv: Sehr guter Klang für offene Hörer, vorausgesetzt diese sitzen im Ohr! Die Klangqualität wird auch durch den richtigen Sitz beeinflusst. Schönes Case zur Aufbewahrung, Hörer befestigen sich magnetisch im Case, mit Deckel und Aufladebuchse USB. Gute Produktqualität. Wer kein Risiko eingehen möchte, sollte sich ein paar ausleihen oder den Gehörgang messen(Durchmesser 15mm), weil die Hörer sehr hart und nicht gepolstert oder gummiert sind. Das kann anfangs sehr schmerzhaft sein, und auch eine Weile dauern, bis man sich daran gewöhnt hat. Die Formschöne Kugel, die sich am Außenohr anschmiegt ist relativ schwer, der Schwerpunkt liegt ungünstig, so dass die Hörer leicht rausfallen können, wenn sie nicht richtig positioniert sind. Fazit: Wem die Größe passt-kaufen.
Foarte bun
Excelent
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Hi Ralf,
vielen Dank für dein Feedback. Es freut uns sehr, dass dir die Klangqualität der LinkBuds S gefällt.
Beachte bitte die folgenden Hinweise beim Tragen des Headsets: https://cutt.ly/crdc99t0
Tausche die Ohrstöpsel-Aufsätze gegen solche aus, die besser in den Ohren sitzen. Probiere beim Austauschen der Ohrstöpsel-Aufsätze verschieden große Ohrstöpsel-Aufsätze, angefangen mit großen Größen, aus.
Der linke und der rechte Ohrstöpsel-Aufsatz können unterschiedlich groß sein: https://cutt.ly/Irdc8J93
Deine Hinweise zum Tragekomfort, der Passform und dem Gewicht der Hörer sind sehr wertvoll. Wir werden diese Punkte gerne an unsere Fachabteilung weiterleiten, damit sie in zukünftige Entwicklungen einfließen können.
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT
Rana @Sony Support DE
Wäre nur das Akkuproblem nicht...
LinkBuds S 01.04.2025 de către Zibaa Nichtstreifenfrei (Germania) Achiziție verificată Verificată
...dann hätte ich jetzt nicht schon das zweite Paar! Ansonsten super Kopfhörer, auch für kleine Ohren.
Mediu
Excelent
Excelent
Traducerea nu este disponibilă momentan, încercați din nou
Hallo Zibaa,
vielen Dank für dein Feedback. Es freut uns sehr, dass die Kopfhörer für dich ansonsten gut geeignet sind, besonders hinsichtlich des Tragekomforts für kleine Ohren. Wir bedauern jedoch, dass du Probleme mit der Akkulaufzeit hast. Stell bitte sicher, dass du die neueste Softwareversion hast: https://cutt.ly/4eKTYQqe
setze bitte den Kopfhörer auf Werkseinstellung zurück: https://cutt.ly/0eKTT80s
Initialisiere bitte das Headset zum Wiederherstellen der Werkseinstellungen: https://cutt.ly/reKTYyuo
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT
Sony LinkBuds S – Top Klangqualität & Komfort
LinkBuds S 27.03.2025 de către boyon (Germania) Achiziție verificată Verificată
Ich bin sehr zufrieden mit den Sony LinkBuds S! Der Sound ist erstklassig, mit kräftigem Bass, klaren Mitten und brillanten Höhen. Dank ANC werden störende Geräusche effektiv ausgeblendet, während der Transparenzmodus Umgebungsgeräusche natürlich durchlässt. Die Passform ist super bequem, selbst bei längerem Tragen. Die Akkulaufzeit ist solide: ca. 6 Stunden mit ANC, plus 14 Stunden über das Ladecase. Auch die Mikrofonqualität für Anrufe ist hervorragend. Mit LDAC, Multipoint und schneller Verbindung bieten sie ein tolles Gesamtpaket. Absolute Empfehlung! ⭐ 5/5
Excelent
Excelent
Excelent
Traducerea nu este disponibilă momentan, încercați din nou
Écouteur initialement bon mais...
LinkBuds S 24.03.2025 de către kruoni (Franţa)
J'ai acheté cet article vers avril 2023, et j'étais surpris par la qualité que Sony avait délivré sur ces écouteurs, même si un peu mitigé par le plastique très cheap sur la boîte. Mais il y avait déjà des problèmes de stabilités avec ces derniers qui se déconnectaient. Malheureusement aujourd'hui l'écouteur droit est inutilisable car sa batterie se vide en même pas 10 minutes et la charge, qui est certes maintenant super rapide dû à la batterie morte, ne suffit pas à combler ce problème. Je déconseille ces écouteurs Sony qui sont une mines à problèmes, et j'éviterai de parler de l'application Sound Connect qui est lente et à aussi les siens.
Foarte bun
Mediu
Acceptabil
Traducerea nu este disponibilă momentan, încercați din nou
Bonjour,
Merci d'avoir partagé votre expérience avec nos écouteurs. Nous sommes désolés d'apprendre que vous avez rencontré ces problèmes de stabilité et d'autonomie. Ce n'est pas l'expérience que nous souhaitons offrir à nos clients.
Pour vous aider, nous vous invitons à consulter les informations suivantes :
Guide sur le port des écouteurs : https://cutt.ly/1rpBW4uZ
Solutions pour une autonomie de batterie réduite : https://cutt.ly/irpBWKAT
Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, vous pouvez toujours nous contacter sur le lien suivant: https://cutt.ly/dwMXCsJ9
(copiez-collez ces adresses dans votre navigateur).
Alles top aber
LinkBuds S 24.03.2025 de către Ruben_najazufrieden (Germania) Achiziție verificată Verificată
Alles Top aber wenn nach knapp 2 jahren der Akku versgagt ist halt schade
Excelent
Excelent
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hallo Ruben,
vielen Dank, dass du deine Erfahrungen mit den LinkBuds S mit uns teilst. Es freut uns, dass du mit den Kopfhörern zufrieden bist. Jedoch bedauern wir, dass du ein Problem mit dem Akku hast.
Falls die Akkulaufzeit kürzer ist als erwartet, empfehlen wir dir, die folgenden Schritte zu prüfen: https://cutt.ly/ErpPVfmV
Falls du weitere Fragen hast oder Unterstützung benötigst, kannst du uns jederzeit über unsere Website kontaktieren: https://cutt.ly/BeFnHJXA (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Schlechte Akku
LinkBuds S 20.03.2025 de către José Lagunes (Germania) Achiziție verificată Verificată
Bought them last year, and suddenly the battery on both headphones die in less than 10 minutes. Techincally, I should be able to use the warranty but of course the webpage to check if I’m elegible doesn’t work. Extremely disappointed given the price and Sony’s reputation. Never buying Sony headphones again!
Foarte bun
Foarte bun
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your feedback.
We're sorry to hear that you're facing a battery draining issue with your LinkBuds S. This is not the norm, as we strive to deliver the best quality possible.
Make sure to perform the steps here and test again: https://cutt.ly/6rpu4WAc
If the issue remains, try the steps below:
1. Make sure that the headset is updated: https://cutt.ly/8rpu4Xvf
2. Reset the headset: https://cutt.ly/orpu45c4
3. Initialize the headset: https://cutt.ly/Hrpu7iFB
Moreover, if you need any further assistance, please contact us using the details here in order to provide you with the needed service: https://cutt.ly/heoRCkdW
Menna @Sony Support UK
Bon produit mais...
LinkBuds S 15.03.2025 de către Gams9999 (Franţa)
Ecouteur droit HS au bout de 2ans1/2 d utilisation. Utilisation exclusive pour la course a pied soit 2 a 3 heure par semaine. Très déçu a moyen terme.
Excelent
Foarte bun
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Bonjour,
Nous sommes désolés d'apprendre que vous rencontrez ce problème avec vos écouteurs. Nous aimerions en savoir plus afin de mieux vous aider.
Pouvez-vous nous donner plus de détails sur le souci rencontré (coupure de son, problème de charge, etc.) ?
Vous pouvez également essayer une réinitialisation des écouteurs pour voir si cela améliore la situation : https://cutt.ly/8riKQrNV
N'hésitez pas à nous contacter via le lien suivant pour une assistance plus approfondie : https://cutt.ly/dwMXCsJ9
(copiez-collez ces adresses dans votre navigateur).
Great while they work.
LinkBuds S 04.03.2025 de către NikD (Regatul Unit)
Bought these for sleeping in 2022. They are a perfect fit for me to be able to sleep on the side without feeling like something is in my ear. Noice cancelling is great and sound quality is exceptional for the size and price. But after 2 years, the batter life on the left earbud went from 7h to 15min while the right one could still easily live 6h. Then after not using them for 3 months. Left one doesn't charge and turn on at all and right one last 15min. Bought a 2nd set, the 2nd set started having issues 4 months in. Unacceptable quality control.
Mediu
Acceptabil
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your review.
We're sorry to hear that you're facing a battery issue with your LinkBuds S. Yet, we're glad that you're happy with the fit and the noise-cancelling feature.
For the battery issues, you can try these troubleshooting steps as an attempt to fix the issue:
- Update the firmware: https://cutt.ly/IryVURL2
- Resetting the headset: https://cutt.ly/rryVUZAz
- Initializing the headset to restore factory settings: https://cutt.ly/oryVU8dG
If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc
Ahmed @Sony Support UK
Caracteristici bune si design placut
LinkBuds S 01.03.2025 de către Antonela (România)
Devine enervant sa fii obligat sa dai atatea recenzii. Produsul imi place.
Foarte bun
Excelent
Foarte bun
Ecouteurs SONY LinkBuds S
LinkBuds S 01.03.2025 de către ars67 (Franţa)
Surpris par l'excellente transmission du son des embouts d'oreillettes, malheureusement, depuis le 24 février, l'accumulateur ne permet plus de recharger ces derniers.Je pense que celui-ci doit être out malgré plusieurs essais de rechargement.
Mediu
Foarte bun
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Bonjour, merci pour votre commentaire.
Nous sommes désolés d'apprendre que vous rencontrez ce problème avec vos écouteurs. Nous comprenons à quel point cela peut être frustrant, surtout après avoir apprécié leur excellente qualité sonore.
Merci de vérifier les points suivants concernant le problème de chargement : https://cutt.ly/Trt5RlwD
Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, vous pouvez toujours nous contacter sur le lien suivant: https://cutt.ly/dwMXCsJ9
(copiez-collez ces adresses dans votre navigateur).
Useless after 1.5 years of use.
LinkBuds S 01.03.2025 (Irlanda)
I was happy when I received this product; it worked perfectly for a year. Then, suddenly, the battery in the right earbud drained in minutes. After checking online, this seems to be a known issue, and Sony is not addressing it.
Foarte bun
Foarte bun
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your feedback.
We're sorry to hear that the LinkBuds S quality isn't up to your liking, this is not the norm as we always strive to deliver the best quality possible.
To reduce the battery draining issue, make sure to follow the steps in this link: https://cutt.ly/3rynegbQ
If the issue remains, try the steps below and test again:
1. Make sure that the headset is updated: https://cutt.ly/orynrdoK
2. Reset the headset: https://cutt.ly/zrynrDE0
3. Initialize the headset: https://cutt.ly/gryntujI
Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW
Menna @Sony Support UK
Ecouteurs sans fil Sony
LinkBuds S 01.03.2025 de către Jp3334 (Franţa)
Acheté pour courir correspond à ce que je voulais.
Foarte bun
Excelent
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
No good
WFLS900N/B 27.02.2025 de către Blah worst headphones (SUA)
Good for just 1 year, after warranty major battery drain issues. Better off buying a cheap 5 dollar pair.
Slab
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Traducerea nu este disponibilă momentan, încercați din nou
Hello, we're sorry to hear that you have a battery issue with your Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
Un an de experiență
LinkBuds S 26.02.2025 de către BogM (România)
Sunt un vechi pasionat de Sony si caut mereu produsele acestei superbe companii. Telefoane, televizoare, sisteme de sunet sau aparate foto domina prin calitate. Sony LinkBuds S sunt căști in ear foarte confortabile, cu sunet ireproşabil si posibilități de setare ample. Dupa un an una dintre căști se descarcă accelerat, fără cauza identificabila. Ceea ce strica serios imaginea globala este serviciul pentru clienti pe care il oferă Sony Romania
Excelent
Excelent
Excelent
Leider nur kurzlebig
LinkBuds S 23.02.2025 (Germania) Achiziție verificată Verificată
An sich bietet das Gerät eine gute Soundqualität und auch die Funktionen sind gut durchdacht. Jedoch macht der Akku nach nicht mal 2 Jahren Probleme. Die einzelnen Kopfhörer laden nicht bis 100%, der linke Kopfhörer geht doppelt so schnell Lehr wie der Rechte und allgemein geht der Akku bei beiden seiten sehr viel schneller leer als zu Anfang des Benutzens.
Foarte bun
Foarte bun
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hallo,
vielen Dank, dass du deine Erfahrungen mit den LinkBuds S mit uns teilst. Es freut uns, dass du mit der Soundqualität und den Funktionen zufrieden bist. Gleichzeitig tut es uns leid zu hören, dass du Probleme mit der Akkuleistung hast.
Wir empfehlen dir, die folgenden Tipps zur Akkupflege zu prüfen: https://cutt.ly/8rr0QJSc
Solltest du weitere Unterstützung benötigen oder Fragen haben, kannst du uns jederzeit über unsere Website kontaktieren: https://cutt.ly/BeFnHJXA (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Poor Quality from Sony
WFLS900N/B 22.02.2025 de către Lifelong Sony Fan (SUA)
I bought this headset and thought I was getting a quality product from the Sony brand. This turned out not to be the case. Left earbud went bad and charging case eventually went bad too in a short period of time. Now the right ear bud can't even keep a charge. All of this is happened while using in a office setting, no harsh elements involved. Completely disappointed with this purchase and with Sony being willing to tarnish their brand with junk like this. I guess purchasing an off brand headset for 15$ will be a better choice if it'll last only a year.
Traducerea nu este disponibilă momentan, încercați din nou
Hi Lifelong Sony Fan, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537720.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
Au top
LinkBuds S 22.02.2025 de către Mr L70 (Franţa)
Tout simplement formidable et très confortable et une bonne tenue.. Et un son irréprochable comme toujours avec sony
Excelent
Excelent
Excelent
Traducerea nu este disponibilă momentan, încercați din nou
Garbage, faulty product
LinkBuds S 21.02.2025 de către c2897763 (SUA) Achiziție verificată Verificată
On my second pair after the first had battery issues related to the headphones themselves out of the box. This pair exhibits some of the same battery issues to a lesser extent, but now has additional connectivity issues, in addition to battery issues with the charging case. The sony customer service is a joke, they would not refund my purchase. So that's $200.00 that I will never get back sitting in their pocket. This product is faulty and they are definitely aware but do not care, DO NOT BUY.
Slab
Slab
Slab
Slab
Slab
Traducerea nu este disponibilă momentan, încercați din nou
Hi c2897763,
We’re truly sorry to hear about the battery and connectivity issues you’ve encountered with both pairs, as well as the trouble you’ve had with the charging case. We completely understand how frustrating this must be, especially after spending $200 and not getting the resolution you were hoping for. Your feedback is really important to us, and we’d like to make this right. We’d love to look into this further and explore what options we can offer to address your concerns.
For us to better assist you, please email us at socialsupport@am.sony.com with the following information:
Name:
Case ID (if any):
Username:
Model Number:
Issue:
Telephone Number:
We’re here to help and appreciate your patience.
Sincerely,
Jess
Good to start with
LinkBuds S 20.02.2025 de către AndyF1975 (Regatul Unit)
I purchased these in 2022 and all was fine - the quality was good, sound was good and they fitted well. About 2.5 years afterwards in the space of a couple of weeks the batteries lost all ability to hold charge. Initially they would last for 5+ hours on a charge, but they then went to losing practially all their charge in about half an hour, making them essentially useless. I googled this problem and it seems to be widely reported and discussed. My earbuds were obviously out of the 1 year warranty but I contacted Sony and they investigated but would not offer anything other than suggsting i pay for a repair. They accepted no liability for what is clearly a well known fault. To be left with something that is now no more than a paperwieght after only 2.5 years unless i pay to fix or replace it is unacceptable. I will not be buying another pair.
Excelent
Slab
Excelent
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your feedback.
We're sorry to hear about your experience and that the WH-CH720N quality isn't up to your liking, this is not the norm as we strive to deliver the best quality possible. Yet, we're happy to hear that you're enjoying the sound quality.
To troubleshoot the battery draining issue, make sure to follow the steps here: https://cutt.ly/XreVPE9B
If the issue remains, try the steps below and test again:
- Make sur ethe headset is updated: https://cutt.ly/LreVAPt1
- Reset the headset: https://cutt.ly/AreVAK5g
- Initialize the headset: https://cutt.ly/oreVA2ei
Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW
Menna @Sony Support UK
Problème technique récurrent
LinkBuds S 19.02.2025 de către GPC38 (Franţa)
j'ai acheté et les problèmes techniques étaient récurrents. Retour auprès du vendeur amazon. Pas de retour produit pour le moment
Mediu
Excelent
Excelent
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Bonjour,
Nous sommes désolés pour la gêne occasionnée. Nous aimerions en savoir plus sur le soucis afin de pouvoir vous aider.
Veuillez nous contacter en utilisant les coordonnées ici :
https://cutt.ly/8e7hg5HY (Veuillez copier et coller le lien sur votre navigateur)
Battery drainage after 2 years
LinkBuds S 18.02.2025 de către Vivki (Regatul Unit)
Initially I liked the linkbuds and was impressed with the noise cancelling. But i have found that wearing them for extended periods causes discomfort and pain. I also find that they can be awkward sometimes to create the proper seal which you need for ANC. After about 18 months I have also found that the battery drainage is severe. I can maybe listen to music for about 30 minutes maximum before they are out of charge. And this happened almost overnight, as 1 day they were fine and maintained charge for a good couple of hours at least, and the next they just died after half hour.
Mediu
Mediu
Foarte bun
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Hi,
Thank you for your feedback.
We're sorry to hear that the LinkBuds S quality isn't up to your liking, this is not the norm as we strive to deliver the best quality possible. Yet, we're happy to hear that you like the headset.
You can follow the steps here to correctly wear the headset as per your comfort: https://cutt.ly/crw1vhp2
To use your noise canceling feature, follow the steps here: https://cutt.ly/hrw1Qwpb
For the battery draining issue, make sure to follow the steps here: https://cutt.ly/Qrw1QJga
If the issue remains, try the below and test again:
- Make sure that the headset is updated: https://cutt.ly/drw1Wx5d
- Reset the headset: https://cutt.ly/Qrw1WNp7
- Initialize the headset: https://cutt.ly/Drw1EiaZ
If you're still feeling pain wearing the headset even after following the steps above, please contact us using the details here: https://cutt.ly/heoRCkdW
Menna @Sony Support UK
Schlechter Akku, guter Noise Cancelling
LinkBuds S 15.02.2025 de către Try8 (Germania) Achiziție verificată Verificată
Vor 18 Monate gekauft und plötzlich Akku defekt, ansonsten guter Sound und ANC. Nun unbrauchbar.
Foarte bun
Mediu
Acceptabil
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Great Sound
LinkBuds S 14.02.2025 de către Daibz (Regatul Unit)
Over a week now, no complains. Anc is good Sound is good Connectivity- same Battery- Expected more but good A friend who uses airpod was convinced by the sound Kinda wish I can set ANC level
Excelent
Excelent
Excelent
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All good with the product
LinkBuds S 12.02.2025 de către MG74 (Regatul Unit)
I'm happy at the moment, had issues with JBL product on 2 seperate occasions.
Excelent
Foarte bun
Excelent
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