3.9 bazat pe 140 (de) recenzii ale clienţilor
34
12
11
16
Mediu
Mediu
Foarte bun
Foarte bun
Rețineți: recenziile produselor pot include variante ale acestora. Este posibil ca unele variante ale produselor, servicii și/sau caracteristici menționate în recenziile produselor să nu fie disponibile în toate țările.
Awesome Tv
126 cm (50") 17.01.2023 de către Beatch64 (Regatul Unit)
I bought this couple of days ago picture is so brilliant remote easy to navigate Tv is just perfect!! I’m so happy I bought a Sony
Excelent
Excelent
Excelent
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Operating System
108 cm (43”) 06.11.2023 de către Molly53 (Regatul Unit)
I bought this to replace a previous Sony TV as I wanted to use bluetooth headphones. The picture quality is great but the operating system is terrible. Very slow to change channels, takes anything up to 30seconds or more, sometimes does not sync video with sound. Wish I had not bought it and could not recommend this as a useable TV.
Slab
Excelent
Acceptabil
Traducerea nu este disponibilă momentan, încercați din nou
140 (de) recenzii ale clienţilor
Could have excellent features
108 cm (43”) 07.10.2025 de către Often difficult (Regatul Unit)
Problems with tuning in to different channels, most days
Mediu
Mediu
Mediu
Acceptabil
Traducerea nu este disponibilă momentan, încercați din nou
Hi,\n\nThank you for your feedback.\n\nWe're sorry to hear that you're experiencing tuning issues with your KD-43X72K. This is not the norm, as we always strive to deliver the best quality possible. \n\nPlease make sure to follow the steps here and test again: https://cutt.ly/mr2AtprE\n\nIf the issue remains, please try the steps below:\n1. Tune the channels following the steps here: https://cutt.ly/8r2AuELV\n2. Disconnect all externals (e.g., Sky box, Ariel cable, HDMI cables or USB, etc.).\n3. Unplug the TV from the mains and leave it for 1 minute, and then plug it back in.\n4. Update the TV to the latest version using this link: https://cutt.ly/Vr2AoRfS\n5. Perform a factory data reset, following the steps here: https://cutt.ly/Rr2ApiDa\n\nIn case the issue persists, check the signal level by following the steps here: https://cutt.ly/1r2Aa9vm If the signal level is below 95%, you need to check this issue further with an antenna specialist.\n\nFurthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW\n\nMenna @Sony Support UK
calitate foarte buna
108 cm (43”) 12.05.2025 de către DoruGl (România)
il folosesc de un an, are o calitate foarte buna, conectare usoara cu dispozitive externe si WIFI
Excelent
Excelent
Excelent
Excelent
Écran défectueux au bout de 27 mois
126 cm (50") 15.01.2025 de către Desenchanté (Franţa)
Très mécontente de ce produit, écran défectueux au bout de 27 mois et aucun geste commercial de votre part
Traducerea nu este disponibilă momentan, încercați din nou
Bonjour,
Merci pour votre commentaire.
Nous sommes désolés d'apprendre votre expérience avec votre XXX.
En tant que fabricant, nous nous efforçons de garantir que tous nos produits sont à la hauteur de notre réputation d'excellente qualité et de fiabilité.
Pour pouvoir vous conseiller davantage sur le problème rencontré, veuillez nous contacter en utilisant le lien suivant : https://cutt.ly/dwMXCsJ9 en indiquant plus de détails sur le problème et en indiquant que vous nous contactez en réponse à cet avis.
(copiez-collez ces adresses dans votre navigateur).
Good TV but.......
126 cm (50") 29.12.2024 de către BiggGrizz1980 (Regatul Unit)
First of all I must explain I'm a media centric autistic gentleman, movies, TV shows, music, games and the written word calm me when the world becomes too much. I paid for and have had this TV around 18 months now, the picture and sound are wonderful. However there are a few problems with the core programming of this particular unit, for instance you can not remove apps that are on the TV when booted up for the 1st time. One of these is YouTube and this app requires regular updates, when this happens the unit becomes glitchy and requires a reboot. No internet antivirus is provided as a standard feature which I find very disturbing on an internet enabled telly, but apps I have downloaded such as steam link that work incredibly well and pose almost zero problem. Would recommend this product but would also recommend that Sony offer it's customers the choice of what services/apps to load onto their products.
Excelent
Foarte bun
Foarte bun
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your feedback.
We're delighted to hear that you're enjoying the picture and sound quality of your KD-50X72K. Yet, we're sorry to hear that you're facing difficulties removing apps.
Having read your feedback, we'd like to highlight that pre-installed apps cannot be removed, as it's built in within the software to give you easy access to the app.
Alternatively, you can force stop or disable the app to avoid any glitches by following the steps here: https://cutt.ly/ze14c3yE
Also, make sure the software is always updated to ensure the optimum performance of the TV: https://cutt.ly/je14E1Tm Or: https://cutt.ly/Ne14Rp1X
However, we appreciate your valued feedback regarding the apps and the antivirus; we are glad to hear from our customers and are always working to develop our products to what suits your needs.
Rest assured that we've raised your feedback to the concerned team for future consideration.
Moreover, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW
Menna @Sony Support UK
Overall, good but not amazing
126 cm (50") 15.11.2024 de către Jpw65 (Regatul Unit)
I made an investment in a larger tv and expected amazing. Overall it is very good but I’ve had issues since the beginning with WiFi. I have lived in 2 places, one with Ethernet connection (I bought a brand new cable) and one over WiFi. I’ve had the same problem with both. The sound is very good! I have not needed to buy a sound bar. My main disappointment is the blacks are not great. On dark images some goes to a foggy/brown and definition is poor. This spoils some films especially. If I had to buy again, I’d probably go for something else.
Mediu
Excelent
Foarte bun
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Hi
Thank you for your review.
We're glad to hear that you're enjoying the sound on your KD-50X72K. We hope you continue to enjoy it for years to come. Yet, we are sorry to hear that you have issues with the Wi-Fi/Cable internet connections and issues with dark images.
You can learn more on how to adjust the picture quality for the optimum results: https://cutt.ly/oeJ3Q0Pf
Regarding the internet issue, you can try:
- Another internet connection (LAN-Hotspot).
Also, make sure that your TV is up to date. You can find the latest firmware version here: https://cutt.ly/aeJ3WBdq
If both issues remain, you can try the below steps:
- Unplug all the external devices.
- Unplug the TV from the mains for 1 minute, then plug it back in.
- Perform a Factory Reset for your TV by following the steps in this link: https://cutt.ly/reJ3E7WA
If you require any assistance, you can contact us using this link: https://cutt.ly/leABWCVc
Ahmed @Sony Support UK
Sony has lost it.
126 cm (50") 04.10.2024 de către fashi58 (Regatul Unit)
I bought this tv 24/08/24 and to be honest i am suprised sony put it on the market, i have always since 1970's loved sony products, This tv looks good but as for the quality of the picture its rubbish its the worst sony tv i have owned the picture is fine on HD but other channels its out of focus and fuzzy, the sound is ok but when you connect headphones you have to keep turning the volume up from 11 to 51 or so to hear properly then at times when you switch the tv on you have to mess about by turning the volume up again, How annoying there is no feature on the tv so you can adjust at all, the tv i have is a KDL-46ex723 and its faultless in fact i have 3 of them and they are better than all this itech crap now days.
Slab
Foarte bun
Excelent
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hey,
Thank you for your feedback.
We're sorry to hear about the issue that you're facing with your KD-50X72K.
To get the best picture quality, follow this: https://cutt.ly/DePtvhEm
Also follow the below:
-Disconnect all external devices connected to the TV, including the Arial/Satellite.
-Unplug it from the mains and plug it back in after 2 minutes.
-Check if your TV has the latest software version: https://cutt.ly/WePtbnhz
- For the sound issue, follow this one: https://cutt.ly/OePtbIJi
If you require any assistance, you can contact us using this link with more details about the issue: https://cutt.ly/heoRCkdW
Maryam @Sony Support UK
Not smart – dumb
108 cm (43”) 19.09.2024 de către JeffHDX (Regatul Unit)
I echo all the complaints in the critical reviews here. My Sony KD-43X73K give the lie to the epithet ‘smart’. It is slow to respond, switches itself off a second after being switched on, refuses to acknowledge the presence of my DVD player and exhibits many other infuriating traits and deficiencies. User-friendly it is not. The latest woe, though, has me seriously considering dumping this year-old TV for a different brand. The reason is its refusal to accept the Appletv app. I have tried every avenue and the operations system simply won’t allow it. This is purely protective spitefulness and close to a form of censorship. Get your act together Sony!
Mediu
Mediu
Foarte bun
Acceptabil
Traducerea nu este disponibilă momentan, încercați din nou
Hi JeffHDX,
Thank you for your review.
We're sorry to hear that you're facing difficulties with your Sony KD-43X72K. Regarding the slow issue and the external devices and the app usage issues with this model, can you try the below steps and test it again?
1-Disconnect any external devices connected to the back of the TV.
2-Unplug the main power cord of the TV and plug it back after 2 minutes.
3-Update the software using this link: https://cutt.ly/DeYQPjWp
4-Clear cache data following the steps below:
Press the (Quick Settings) button on the remote control, then select [Settings] — [Device Preferences] — [Storage] — [Internal shared Storage] — [Cache Data] — [Clear cache data] — [Yes]
4-Perform a forced factory reset using this link: https://cutt.ly/1eYQAGQt
If you need further assistance and you meant the KD-43X73K model feel free to contact us using this link so we can check it further: https://bit.ly/2NwYLXL
Michael @Sony Support UK
A éviter car aucun controle possible !
108 cm (43”) 29.08.2024 de către Vincelaus (Franţa)
TV grand public, temps de démarrage long, et aucun pilotage efficace pour l'intégrer à une domotique ! A éviter absolument.
Mediu
Mediu
Excelent
Acceptabil
Traducerea nu este disponibilă momentan, încercați din nou
Bonjour,
Nous vous prions de bien vouloir accepter nos excuses pour les désagréments occasionnés.
Nous vous remercions d'appliquer le dépannage ci-dessous :
- Mettre à jour le logiciel à la dernière version : https://cutt.ly/7eQC1lk0
- Effectuer une réinitialisation : https://cutt.ly/7eQC9eOG
Nous aimerions vous demander de partager plus d'informations sur le problème afin que nous puissions vous aider.
Contactez-nous sur le lien suivant : https://cutt.ly/dwMXCsJ9
(copiez-collez cette adresse dans votre navigateur).
Soukaina @Sony Support FR
Worst TV I have ever owned!
108 cm (43”) 18.08.2024 de către Being honest (Regatul Unit)
I’ve owned this TV for just over a year and it is by far the worst TV I have ever owned. It is very slow to respond and it often becomes unresponsive, which requires a reboot.The picture quality is poor at best and the ownership of such a rubbish product has been frustrating. Sony could only suggest updating the software, to the latest version, which I had already tried (didn’t make it any better). I will never buy a Sony TV again, it’s not worth the risk.
Slab
Slab
Slab
Slab
Traducerea nu este disponibilă momentan, încercați din nou
Hey,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with KD-43X72K. You can follow the below steps:
-Unplug TV from the mains and plug it back in after 2 minutes.
-Check if your TV has the latest software version: https://cutt.ly/EebLVmY7
-Please remove the cached data:
Press Home> Settings > Pick the Storage and Reset section> Select Internal storage>Go to Cached data>Press Enter on remote>Select Yes to remove the cached data.
- Perform factory reset: https://cutt.ly/EeiHOxRy
For the picture quality, you can follow these tips: https://cutt.ly/yebL0NTL
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony support UK
By far the worst TV I have ever owned
126 cm (50") 10.05.2024 de către Asgoodasisay (Regatul Unit)
Had Sony TVs for over 25 years and loved every one, however this TV has broken me. Constantly freezing, loading data, slow to respond, remote super sensitive. I have tried everything from factory reset, updates. Various other settings yet it’s complete trash. I will never buy a Sony TV again. Seams to be the same on all forums
Slab
Mediu
Slab
Traducerea nu este disponibilă momentan, încercați din nou
Hello,
Thank you for your review.
We're sorry to learn that you've performance issues with your Sony KD-50X72K TV, and we'd like to help.
Please, try the following steps to attempt to fix these issues:
- Unplug the TV from the mains and disconnect all external devices for 2 minutes.
- Test your TV without any external devices connected.
- Check that the software of your TV is up-to-date: https://cutt.ly/9eeSgPkK
- Factory Data Reset: https://cutt.ly/KwN1rH8l
If you need further assistance, you can contact us using this link: https://cutt.ly/JwU9zuYo
Mazen @ Sony Support UK
Lovely clear picture!!
108 cm (43”) 01.04.2024 de către CazzP (Regatul Unit)
I bought this for my kitchen and it is perfect!! Would recommend!!
Excelent
Excelent
Excelent
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Pas beaucoup d'informations pour la mise en route
108 cm (43”) 31.03.2024 de către Khi2 (Franţa)
Il faut être intuitif pour en démarrer l'usage. Sinon l'image reste conforme à la qualité Sony. L'utilité de l'enregistrement de l'appareil sur le site de Sony n'est pas explicitée et c'est chronophage car la pêche aux informations requise est explosée un peu partout.
Mediu
Foarte bun
Acceptabil
Traducerea nu este disponibilă momentan, încercați din nou
Bonjour,
Nous vous prions de bien vouloir accepter nos excuses pour les désagréments occasionnés.
Nous aimerions vous demander de partager plus d'informations sur le problème afin que nous puissions vous aider.
Contactez-nous sur le lien suivant : https://cutt.ly/dwMXCsJ9
(copiez-collez cette adresse dans votre navigateur).
Soukaina@Sony Support FR
Worst tv ever
126 cm (50") 30.03.2024 de către Not a Sony fan 2 (Regatul Unit)
Had this just over a year and it’s constantly having to be unplugged and reset. Had a replacement controller and now going to have to call again for another. I’m still paying monthly for this load of rubbish
Slab
Slab
Slab
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your review.
We're sorry to hear that you're facing difficulties with your KD-50X72K.
Could you try the steps here to troubleshoot your remote control:https://cutt.ly/Iw3908yv
Also, try the below steps on your TV and test again:
-Disconnect all external devices connected to the TV, including the Arial/Satellite.
-Unplug it from the mains and plug it back in after 2 minutes.
-Check if your TV has the latest software version if possible: https://cutt.ly/jw393H6i
-Perform factory reset following this link: https://cutt.ly/1w398grN
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Very good TV for this price.
126 cm (50") 23.02.2024 de către R Verma (Germania) Achiziție verificată Verificată
Bought the TV a few weeks back. Great picture for a LCD Display. Since I use Apple TV… no comments on the software. But the TV speaker could have been better. If you use an external soundbar, then TV speakers also do not matter. Lastly, the thickness of the TV is surprisingly too much. The TV is 4 cm more than our last 48inch TV. But overall good picture quality for the price.
Mediu
Mediu
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Hi R Verma,
Thank you for your feedback.
We're glad to hear that you're enjoying your TV.
We hope you will continue to enjoy it for many more years to come!
Regarding the sound, we recommend adjusting the sound settings as described on the links below to get the best experience:
https://cutt.ly/wwMwfcbb & https://cutt.ly/owMwfWbC
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Sony Bravia TV
126 cm (50") 03.02.2024 de către 1nickname (Regatul Unit)
Sony is acknowledged as one of the leading manufacturers of TV. Therefore, I was absolutely delighted when I set up the TV at home having purchased it . Wonderful purchase thank you Sony
Excelent
Excelent
Excelent
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bon produit...............................
126 cm (50") 29.01.2024 de către Tiakan (Franţa)
bon produit répond à mes attentes c'est bien c'est bien
Excelent
Foarte bun
Excelent
Traducerea nu este disponibilă momentan, încercați din nou
Disappointed
108 cm (43”) 18.01.2024 de către Tiddles999 (Regatul Unit)
Not impressed with this tv it was slow to respond, turn on , skipping channels,pausing midshow, and was out of sync. It took forever to get through to sony to get sorted with a repair
Acceptabil
Foarte bun
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Hi Tiddles999,
Thank you for your feedback.
We're sorry to learn that your TV developed multiple issues.
We appreciate that the failure of any product is both disappointing and inconvenient. As a manufacturer, Sony endeavours to ensure that all of our products meet our reputation for excellent quality and reliability.
However, one of the limitations of electronics is that on some occasions products may fail. To protect our customers in these circumstances, Sony provides a one-year guarantee with our consumer products. Of course, we understand your feedback, and we have passed them on for future consideration and product development.
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Genrally excellent, but help files inadequate
108 cm (43”) 14.01.2024 de către Tony_G (Regatul Unit)
It functions well, with more than enough features, the price was affordable, and the quality was in line with Sony's good reputation BUT: ► No display appeared on the TV screen after I plugged a powered Manhattan FreeSat SX box into the correct HDMI socket. I have not been able to find an app or a help file, after hours of attempts. ► The rear of the TV has an extremely cramped space for attaching inputs such as HDMI and satellite dish cables, which could result in damage to the TV itself
Excelent
Excelent
Foarte bun
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your KD-43X72K, and hope you continue to enjoy it for years to come.
You can press on the input button on the remote control to choose the HDMI input that you're using, you can check this link for more info: https://bit.ly/4972e7U
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Un televizor bun
126 cm (50") 01.01.2024 de către tc1961 (România)
Culoare, sunet, aplicatii - ok. Design agreabil, usor de utilizat.
Foarte bun
Excelent
Foarte bun
Până în prezent este ok.
126 cm (50") 15.12.2023 de către nurecomanddeocandata (România)
xxxx xxxxxxx xxxxxx xxxxxxxx xxxxxxxxxx xxxxxxx acum e decent
Mediu
Mediu
Mediu
Very disappointed - trust in Sony all time low!
108 cm (43”) 08.11.2023 de către Lucinda333 (Regatul Unit)
Freezes constantly. Apps don’t work properly - loads and then reverts back to home page. Constantly buffering and very slow. Have to pull it out at the wall to reset but this is ludicrous (& then there’s a long wait for apps to work) 10 months old and £500 down - unbelievably frustrating
Slab
Acceptabil
Acceptabil
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your feedback.
We're sorry to learn that you're experiencing multiple issues with the TV, including freezing.
We recommend following the steps below to resolve the issue:
-Unplug the TV from the mains for two minutes while disconnecting any external devices, and restart your router.
-Update your TV to the latest software version: https://cutt.ly/mwYzh7xo
-Test with another network, like a hotspot.
-Reset your TV to the factory settings: https://cutt.ly/VwYzhBKp
If any issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Operating System
108 cm (43”) 06.11.2023 de către Molly53 (Regatul Unit)
I bought this to replace a previous Sony TV as I wanted to use bluetooth headphones. The picture quality is great but the operating system is terrible. Very slow to change channels, takes anything up to 30seconds or more, sometimes does not sync video with sound. Wish I had not bought it and could not recommend this as a useable TV.
Slab
Excelent
Acceptabil
Traducerea nu este disponibilă momentan, încercați din nou
Hello,
Thank you for your review.
We're sorry to learn that you've performance issues with your Sony KD-43X72K TV, and we'd like to help.
Please try the following steps to attempt to fix these issues:
- Unplug the TV from the mains and disconnect all external devices for 2 minutes.
- Test your TV without any external devices connected.
- Check that the software of your TV is up-to-date: https://cutt.ly/vwTUDLbw
- Disable HbbTV: https://cutt.ly/CwT40k1F
- Create a favourite list of your favourite channels: https://bit.ly/3Inevu6
- Factory Data Reset: https://bit.ly/46sncgY
And for the lip-syncing issue (audio and video not synced), you can try the steps in this link: https://cutt.ly/2wT42c4Y
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Broke after 9 months
108 cm (43”) 16.10.2023 de către Stu2004 (Regatul Unit)
Broke after 9 months. Needed a repair. Repair didn't work so took back for refund. I now bought this years model of the bravia that works brilliant. Several features that never worked on my old one work on the new one so hoping it was just a one off dodgy unit
Acceptabil
Foarte bun
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
We're sorry to hear about your experience with your old TV! This is not the norm as we always strive to deliver the best quality possible.
We're also glad to hear that you're enjoying your current TV and happy with the quality we always aim to deliver! We're pleased to have you as a loyal member of our family and hope you continue to enjoy it for years to come.
Don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we always love to hear from our customers.
Mennah @Sony Support UK
Good TV for the money
126 cm (50") 15.09.2023 de către Andrei_nbi (Irlanda)
Bought the TV like 3 weeks ago - works all good. Needed a bit of time from the start to set it up (seems like after a few ays the TV adjusted as initially I wasn't able to log into youtube accounts..) Image is fine.
Foarte bun
Excelent
Excelent
Traducerea nu este disponibilă momentan, încercați din nou
Looks good but…….
108 cm (43”) 12.09.2023 de către Annoyed Sony TV owner (Regatul Unit)
Bought this back in Nov 2022. Really liked the picture quality instead of a Panasonic. It appears to have intermittent faults. Sometimes it wants to retune to bbc Leicester. Sometimes the TV guide takes ages to work. One time we had blue screen, no pic & sound only but it worked fine off the set top box. Then about 3 wks ago we had nothing. Got in touch with Currys a few days later & asked to check tv while assistant on phone. It started to work again!!! Very annoying. My previous Panasonic set lasted nearly 20yrs
Traducerea nu este disponibilă momentan, încercați din nou
Hi,
Thank you for your review, and we're sorry to hear that you've experienced any problems with your TV.
If you experience any of these issues again, please follow the troubleshooting steps below:
-Disconnect the TV from the mains with all devices connected, then reconnect it after two minutes without any external devices and test the performance again.
-Make sure your TV is running the latest software version by following this link: https://cutt.ly/zwxQIXX9
-If the issue persists, you can try a factory data reset by following the steps here: https://cutt.ly/JwxQOiuA
If you're still experiencing difficulties, we'd be happy to provide further assistance. Feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will be happy to assist you further! And we hope to hear that you're enjoying your TV again soon, especially as you've been a loyal Sony fan for years and hopefully many more to come.
Mennah @Sony Support UK
Great TV!
108 cm (43”) 09.09.2023 (Regatul Unit)
Had my eye on this TV for a while and it did not disappoint. Picture quality is amazing
Excelent
Excelent
Excelent
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Nicht schlecht das Bild. Bedienung umständlich.
126 cm (50") 02.09.2023 de către 089lauti (Germania) Achiziție verificată Verificată
Letzte Woche angefangen die Sender in die richtige Reihenfolge zu bringen. Sehr umständlich.
Foarte bun
Foarte bun
Mediu
Traducerea nu este disponibilă momentan, încercați din nou
Hi 089lauti,
danke für dein Feedback und es tut uns leid, dass du eine Schwierigkeit hast.
Hier findest du weitere Bildeinstellungen: https://cutt.ly/Lwlxb6f5
Du kannst die Senderliste nach allen Sendern filtern und sie so einstellen, dass nur Fernsehsender oder nur Radiosender angezeigt werden. Bei Antennensendern kannst du in der Liste nur Free-to-Air- oder verschlüsselte Sender anzeigen. Mehr Infos findest du hier: https://cutt.ly/wwlxnKZm
Du kannst Sender auch nach Genre sortieren: https://cutt.ly/owlxmedy
Stell bitte sicher, dass die Firmware-Vesion auf dem neusten Stand ist. Die letzte findest du hier: https://cutt.ly/rwlxQnda
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen:
http://bit.do/fJYmt
Gehad @Sony Support DE
Awful TV. had it 4 days and return it to J Lewis
108 cm (43”) 29.08.2023 de către ChrisLee1 (Regatul Unit)
I bought this TV last Friday. I Naively thought How complicated could setting up a new TV get? Well Very complicated as it turns out. 2 days later with absolutely no progress progress being able to do the basics my 7 year old TV can do with out breaking sweat it's going back. It wont browse my LAN to let me play movies from I have stored on my desktop. Which was a simple affair on my old Sony. I am unable to browse TV listings and select a program to record. I Just get "Program is unavailable". No Sh it sherlock. maybe thats why Im trying to set a timer to record/remind me about it in the first place? I have a big problem about why I need to connect a TV to the internet. I dont stream anything except by using a firestick. So don't need it to always be online. I refuse to be at the mercy of "Apps" that will sooner or later be out of date and fail to work. And also present a security risk to my home network. Sony support so far has been incredibly useless. No reply in 4 days. Awful experience. I don't wish to repeat.
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Mediu
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Hello,
Thank you for your review.
We're sorry to learn that you didn't find the experience of using and setting up your Sony KD-43X72K TV an easy one.
Thank you for leaving your feedback, and we're sorry to hear that our service hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible. We are always delighted to hear from our customers, and are always working to develop our products to suit your needs. We've flagged your feedback as voice of customer, to the concerned team for future consideration.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
50" android tv
126 cm (50") 14.08.2023 de către Tomoornottomo (Regatul Unit)
Needed another slightly smaller TV than our Sony 55", as before, direct comparisons with other brands in showrooms clearly demonstrated the display superiority of Sony TV's.
Excelent
Excelent
Excelent
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Qualität der Hardware 👎
108 cm (43”) 14.08.2023 de către Nauslasella (Germania) Achiziție verificată Verificată
Bild und Ton sehr gut aber die Blende um den Bildschirm billigste Konstruktion und sehr schlecht verarbeitet. Der Händler hat den Sony-Kundendienst angerufen mit der Bitte um Problemlösung aber keine Reaktion. Jetzt soll ich den Fernseher zum Händler transportieren, damit der das Problem bestätigen kann. Ich werde versuchen den Sony gegen eine andere Marke zu tauschen.
Foarte bun
Mediu
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Hi Nauslasella,
es tut uns leid dies zu hören. Da wir mehr Informationen benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: http://bit.do/fJYmt (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Gehad @Sony Support DE
Gut
108 cm (43”) 13.08.2023 de către Nemez (Germania) Achiziție verificată Verificată
Gute fernseher ich impfele alle...................
Excelent
Excelent
Excelent
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EXCELLENT
108 cm (43”) 10.08.2023 de către daunard (Franţa)
très bon lecteur un port USB qui fonctionnent impeccablement très bon rapport qualité prix
Excelent
Excelent
Excelent
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Second tv
108 cm (43”) 02.08.2023 de către Stringy (Regatul Unit)
Got this tv to replace a 12yr old fhd sony tv that had eventually stopped working. I'm very happy with the picture quality it's features and ease of use
Excelent
Excelent
Excelent
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Best TV's on Market!
108 cm (43”) 26.07.2023 (Regatul Unit)
Sony Bravia is a choice you make an never go wrong
Excelent
Excelent
Excelent
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Great picture and sound
108 cm (43”) 17.07.2023 de către Taxanman (Regatul Unit)
All Sony products are great and this one is another example.
Excelent
Excelent
Excelent
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Beautiful colour, easy to operate and set up
108 cm (43”) 09.07.2023 (Regatul Unit)
Bought this tv a few weeks ago, set up easy and great picture. Easy to manage remote
Excelent
Excelent
Excelent
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Sony satisfaction.
108 cm (43”) 08.07.2023 de către GarryH (Regatul Unit)
My fourth Sony TV. Always delighted with picture and sound quality.
Excelent
Excelent
Excelent
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Broke after 9 months, warranty seemingly pointless
108 cm (43”) 07.07.2023 de către UnhappyUsing my old tv (Regatul Unit)
I bought this 9 months ago. Doesn’t work. Sony website won’t let me sort through warranty
Slab
Slab
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Hi,
Thank you for your review.
We're sorry to hear that your KD-43X72K is not working after 9 months, this is not the norm as we strive to deliver the best quality possible. Having read your feedback, we'd like to know more about the issue and help you with sorting it out, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW
Rest assured, we highly appreciate your valued feedback, and we've raised it as a voice of customer, to the concerned team for future consideration and developments.
Omnia @Sony Support UK
Très bon tv rapport qualité prix.
108 cm (43”) 27.06.2023 de către Cmr78 (Franţa)
Très satisfait de cette tv belle image tv assez complet en Connectique dommage pas de 2.1 en hdmi.
Excelent
Excelent
Excelent
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Picture second to none
126 cm (50") 17.06.2023 de către Pippapig (Regatul Unit)
Excellent picture, colours very natural, many features my old one didn't have, one's I will never use but sure plenty will make full use of them. All in I am very pleased with my purchase & choice.
Excelent
Excelent
Excelent
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O achiziție bună.
126 cm (50") 14.06.2023 de către DeDu (România)
Am cumpărat acest produs acum aproximativ o lună dar nu pot instala apk-uri pe acesta.
Excelent
Excelent
Excelent
Potentially a good TV
108 cm (43”) 13.06.2023 de către Nick172 (Regatul Unit)
Good-looking TV but unfortunately there was a fault (some apps only worked if you turned the TV off and then on again; programme information system so slow you pressed the keys twice because nothing had happened, so then it jumped 2 lines etc). So I returned it.
Slab
Excelent
Mediu
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Hi Nick172,
Thank you for your feedback.
We're sorry to learn that you returned your TV.
In the future, we'd recommend contacting as us first, as we could've suggested the needed steps to resolve the issue.
Updating the software, for example, is always a key to maintain the performance of the TV, the latest version can be found here: https://bit.ly/43ER07X, and other steps as well.
In the future, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://bit.ly/3S7Vlue
Hana @Sony support UK
Cannot record without an extra box!!
108 cm (43”) 11.06.2023 de către SonRic (Regatul Unit)
As 2 over 75 folks we wanted a new TV. We saw 2 that we liked ( in Curry's) only to find they were no longer available!! On seeing this one (smaller) I asked about recording programs - yes can do that. I was not told that I could only record a program I was watching!!! If I was watching it, why would I want to record it? It was our installer ( from Curry's) that gave us this news!! We have to save up now for an extra box and another installation as there do not seem to be any booklets supplied with TVs any more. I cannot look everything up on line- I want a booklet supplied with the TV. as an option please.
Slab
Mediu
Slab
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Hi SonRic,
Thank you for your feedback.
We're sorry to learn that you're unable to record a programme while watching another.
We can confirm that this feature is available only if you have a TV with twin turners, this model doesn't. You can find the full specs here:
https://bit.ly/3CmZwg9.
Regarding the Manual, as Sony went green, we're trying to minimize that printed paper as much as possible.
This is why your TV has the Help Guide uploaded on it, that you can access by pressing the Help button on your remote.
Or you can print your preferred manual from the following link: https://bit.ly/3p1zdsI
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Good low spec TV
108 cm (43”) 06.06.2023 de către Pete the destroyer (Regatul Unit)
Needed a secondary TV for streaming services and PS5 and saw this 4K set with HDR*. This set has good picture quality and reasonable sound and works well on terrestrial TV with a good aerial signal. Apps all work as expected but no Apple TV+. Generally I would say this is a good "low spec" TV. Some points to be aware of - HDR is not Dolby Vision, just HDR10 which is fine and works "okay" on PS5. No Bravia sync so Sony sound bars and PS5 don't turn off when I turn off the TV. No Apple TV+ or Airplay but Chromecast is included. Now the negative - the processor in this set is not the X1 (which is already showing its age) so the interface can be sluggish and unresponsive at times. The set uses the older Android TV OS (but with the newer interface that mimics Google TV) which has now been replaced by full blown Google TV on the latest 2023 sets. You can't uninstall a lot of the default apps and when you disable them and / or remove them from the Home Screen after an update they all reappear and freeze up the set while it populates their images. Overall it's not a bad set but don't be expecting too much out of it. If you use it simply as a "screen" for say a PS5 then its a reasonably good quality screen but if you want to use it specifically for the built in apps then you may become frustrated by the slow processor over time. It's probably a good "old person" TV or for a young kid for their game consoles. I'm happy with it but I knew what I was buying into when I bought it.
Acceptabil
Mediu
Mediu
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Hi,
Thank you for your review.
We're glad to hear that you're enjoying your TV and happy with the sound and picture quality we always aim to deliver! We're also glad to keep you as one of our loyal family members and hope you continue to enjoy it for years to come!
We'd like to confirm that this model supports the HDMI CEC feature, which allows you to connect HDMI CEC compatible devices to your TV, you can control them with the TV remote control, it allows you to turn on the TV with HDMI devices & turn off the HDMI devices with the TV. For more information, please visit https://cutt.ly/Hwez6KN8
We also appreciate your time sharing this feedback, we take into consideration all feedback to improve the performance and quality of our products and services to suit your needs.
In an attempt to resolve the problem of sluggish and unresponsive operation, please follow the troubleshooting steps below:
- Disconnect the TV from the mains with all devices connected, then reconnect after two minutes without any external devices and test the performance again.
-Ensure that your TV is running on the latest software version by following this link: https://cutt.ly/9wexwlxM
-If the problem persists, you can try a factory data reset by following these steps: https://cutt.ly/Uwexw186
If you're still experiencing this problem, we'd be happy to provide further assistance. Feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you further.
Mennah @Sony Support UK
Some good points
108 cm (43”) 01.06.2023 de către MSJ78 (Regatul Unit)
This TV was bought as a present for us. It has some good features and some that we will most likely never use. Sometimes it seems to be quite slow with internet linked features, but it may be our internet speed that causes that.
Foarte bun
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Hi MSJ78,
Thank you for your feedback.
We're glad to hear that you're enjoying your TV.
We hope you will continue to enjoy it for many more years to come!
Regarding the slow internet, we recommend you use a high-speed (broadband) connection.
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Brilliant
108 cm (43”) 31.05.2023 de către Tetters (Regatul Unit)
Marvellous picture quality, difficult to stop viewing and write a review!
Excelent
Excelent
Foarte bun
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Excellent
108 cm (43”) 28.05.2023 de către Jimmate (Irlanda)
Only had it a few days but very happy with it, so far.
Excelent
Excelent
Excelent
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Great tv.
108 cm (43”) 25.05.2023 de către Tv42 (Regatul Unit)
Having had Sony products before, we bought this tv. Really pleased with it apart from(a) the feet.... Should have had a central stand. (b) having to use the TV remote to put the TV off.
Excelent
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Foarte bun
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Hi Tv42,
Thank you for your feedback.
We're glad to hear that you're enjoying your TV.
We hope you will continue to enjoy it for many more years to come!
Regarding the stand design and the usage of the remote, we'll make sure to pass your feedback through the proper channels for future consideration and development.
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Bright, good sound
108 cm (43”) 22.05.2023 de către BenJsolo (Regatul Unit)
The unit is a little thicker than I expected. It is an android TV, so great for streaming, but you don't get the level of integration into Google services as you do with a Google TV.
Foarte bun
Foarte bun
Excelent
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very nice piece of equipment aesthetically
108 cm (43”) 22.05.2023 de către Wat84 (Regatul Unit)
instant record, is good but setting series or multi weekly recording is extremely difficult even trying to follow online instructions from Sony. There seems to be no way of reordering or re siting the programmes in the guide or reducing the number of programmes therein, which means scrolling through several hundred programmes to select the one required. the support feet are rather too close together, which means a larger base unit is required or alternative stand arrangement purchased. Support on these matters would be appreciated.
Excelent
Excelent
Slab
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Disappointed
108 cm (43”) 20.05.2023 de către Pjb7 (Regatul Unit)
Wish I had bought an LG Tv picture quality not as good as my old LG tv
Slab
Acceptabil
Acceptabil
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Hi,
Thank you for your review.
We're sorry to learn that you didn't like the TV picture quality.
To get the best out of your TV picture quality based on your own preferences, we recommend following our guides on how to set it up and adjust it: https://cutt.ly/swqihOnv & https://cutt.ly/CwqihXh6.
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL.
Sawy @Sony Support UK
Looks good but the tv faulty sony are slow to repl
108 cm (43”) 20.05.2023 de către Philip 1234 (Regatul Unit)
It arrived but was faulty still waiting for a replacement, its been 8 days fed up waiting
Slab
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Hi Philip,
Thank you for your review.
We're sorry to hear that your TV arrived faulty.
We appreciate that the failure of any product is both disappointing and inconvenient.
And while we are replacing the TV under our warranty, we would like to highlight that the replacement TVs comes directly from our factories which are located outside of the UK.
And due to Brexit there has been some delays in customs and logistics to get the TVs in the UK for delivery.
Of course, we appreciate your feedback and we'll pass your feedback to the relevant channels for future consideration and development. And once more, we're sorry about any inconvenience.
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL.
Sawy @Sony Support UK
Great Product
108 cm (43”) 16.05.2023 de către DRGIrish (Regatul Unit)
Purchased today& set up completed, was easy, excellent picture & sound quality
Excelent
Excelent
Excelent
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BOUGHT TV 4 DAYS AGO. . WELL SATISFIED UP TO NOW
108 cm (43”) 16.05.2023 de către jerimiah (Regatul Unit)
EASY TO SETUP EVEN FOR AN OLD MAN.. GOOD PICTURE QUALITY , SOUND , GOOD. WHAT ELSE COULD YOU WANT
Excelent
Excelent
Excelent
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Nice, just nice
108 cm (43”) 05.05.2023 de către Jacktruth (Regatul Unit)
In general its a good second tv,TV that is not main, mostly watched and use in house hold, my TV after I turned shows shadow cloud's on black screen,they disappear and only appear in Very dark scenes, mirroring headache, it's only work with Sony mobile,I tried Samsung mobile and tablet, nothing in general its good TV exactly good nothing more or less
Mediu
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Hi Jacktruth,
Thank you for your review.
We're sorry to learn that you're facing issues with shadows on the TV screen, and mirroring your phone to it.
We recommend checking this article, and following the steps in it: https://cutt.ly/Q6iaPci.
And adjust the TV picture quality based on your own preferences: https://cutt.ly/Z6iaJJO & https://cutt.ly/A6iaXJ7.
Also, this TV supports Chrome-cast built in with Android devices, and here's how to cast from your smartphone to the TV: https://cutt.ly/R6isMbZ & https://cutt.ly/u6is4tE & https://cutt.ly/K6is6op.
You may also reset the TV and test it once more: https://cutt.ly/t6idsiD.
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL.
Sawy @Sony Support UK
Gutes Gerät
126 cm (50") 19.04.2023 de către Schloifer (Germania) Achiziție verificată Verificată
Habe ich seit 1 Woche, mühselig enzustellen, da keine normale Bedienungsanleitung vorhanden ist
Excelent
Excelent
Foarte bun
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Hi Schloifer,
vielen Dank für dein Feedback. Wir leiten es bezüglich der Bedienungsanleitung intern weiter. Zum schonenden Umgang mit natürlichen Ressourcen hat Sony den Papierverbrauch drastisch reduziert und liefert die vollständige Bedienungsanleitung nicht mehr in gedruckter Form aus. Die vollständige Bedienungsanleitung und weitere Informationen kann man immer auf der Support-Webseite finden. Die online Hilfe findest du hier: https://bit.ly/3mVih6a
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://bit.ly/3ml4Zzn
Hadir @Sony Support DE
tres belle image
108 cm (43”) 18.04.2023 de către mes 3 enfants (Franţa)
manque d'information (ex: enregistrement sur cle usb et sur disque) ext..
Mediu
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Mediu
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Bonjour Mes 3 enfants,
Merci pour votre avis.
Nous vous invitons à consulter le lien ci-dessous :
https://bit.ly/3H0QnfZ
(Copiez-collez cette adresse dans votre navigateur)
Soukaina@Sony Support FR
Thoroughly recommended
108 cm (43”) 18.04.2023 de către Jon4SC (Regatul Unit)
Have had a number of Sony TVs over the years and have always been delighted - our X72K is no exception
Excelent
Excelent
Mediu
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Great TV.
108 cm (43”) 16.04.2023 de către Mabritt72 (Regatul Unit)
Came as a free gift with my new phone, can't fault it as yet, nice picture, good sounds what more can you ask for
Excelent
Excelent
Excelent
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Android Power House
108 cm (43”) 13.04.2023 de către Omarnh (Regatul Unit)
This TV is simply amazing! Color contrast. Sound. Immersive experience all around !
Excelent
Excelent
Excelent
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Good Tv
126 cm (50") 11.04.2023 de către Rajakatv (Regatul Unit)
Excellent Android TV, easy to setup. Very sharp display
Foarte bun
Foarte bun
Foarte bun
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J'attends la fibre pour une meilleure image
108 cm (43”) 09.04.2023 de către coquelycot (Franţa)
Avec l'ADSL, suivant les heures la netteté de l'image n'est pas top
Mediu
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Bonjour Coquelycot,
Merci pour votre commentaire.
Nous sommes ravis de vous lire.
Pour pouvoir répondre avec le plus de précision et d’exactitude à votre dernier message, nous aimerions obtenir de plus amples informations par rapport à votre demande.
Pour vous assister, le mieux est de contacter notre assistance.
Nous vous invitons à vérifier ce lien : https://bit.ly/3q1uTau
(copiez-collez cette adresse dans votre navigateur.)
Safwa @Sony Support FR
O alegere buna
108 cm (43”) 06.04.2023 de către alfis01 (România)
Iagine farte calara,culori bune,sunet excelent. Si al doi-lea Sony Bravia confirma ca am facut alegerea buna.
Excelent
Excelent
Excelent
superbe téléviseur, écran magnifique
108 cm (43”) 03.04.2023 de către zicolato (Franţa)
l'un des meilleurs 43 pouces actuels, immenses fonctionnalités !
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Bon produit
108 cm (43”) 01.04.2023 de către Pat du Square (Franţa)
Bon produit mais difficile de raccorder un boîtier pour avoir le son TV avec notre home cinéma.
Mediu
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Bonjour,
Merci pour votre commentaire.
Nous sommes ravis de vous lire.
En ce qui concerne la connexion d'un boîtier pour avoir le son de la TV, nous souhaitons avoir plus d'informations par rapport à votre demande.
Pour vous assister, le mieux est de contacter notre assistance.
Nous vous invitons à vérifier ce lien : https://bit.ly/3q1uTau
(copiez-collez cette adresse dans votre navigateur.)
Safwa @Sony Support FR
Nice tv
108 cm (43”) 26.03.2023 de către CarolR (Regatul Unit)
The picture and sound both on live tv and streamed programmes are excellent. My only criticism is the legs, which I think are rather cheap looking.
Excelent
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Excelent
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Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony KD-43X72K and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
Regarding the legs, rest assured, we'll pass your feedback to the relevant channels for future consideration and development.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK
Sendersortierung ist ein Alptraum
126 cm (50") 26.03.2023 de către Anger (Germania) Achiziție verificată Verificată
Es gibt ein Manko, weshalb ich den Fernseher nicht empfehlen kann: Sendersortierung. Man kann die Sender sortieren, ganz abwählen, umbenennen, etc. Eigentlich praktisch, weil der Kabelanbieter ja regelmäßig neue Sender einspeist oder Kanäle ändert. Die genannten Optionen funktionieren nur leider nicht. Immer wieder gibt es Sender, welche man nicht anwählen kann. In der Liste fehlt dann bei diesen Sendern schlicht das Kontrollkästen, welches einen Haken zeigen sollte oder eben keinen Haken. Völlig unverständlich. Außerdem blättert man in 10er Gruppen durch die Listen. Aktuell kann ich die Gruppe 1-10 leider nicht bearbeiten, man kann diese Seite leider schlichtweg nicht anwählen. In anderen Listen hingegen ja. Ganz schlimm ist dies: Die Sortierung ist völlig unverständlich. Nach Sendersuchlauf sind die Sender entsprechend ABC sortiert. Also verschiebe ich das 2. Programm (ZDF) auf Platz 2. Benennt man allerdings der Platz um, statt zu verschieben, also ARD nennt man "1", dann ist das ZDF wieder ganz hinten. Die mühsam erstellte Sortierung mittels "verschieben" wird durch "umbenennen" völlig zerstört und umgekehrt. Wird nun ein neuer Sender bereitgestellt, muss man wissen, wie die Sortierung zuvor erfolgte. Ansonsten ist mit einem Knopfdruck alles durcheinander. Sehr, sehr unpraktisch.
Mediu
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Hi Anger,
vielen Dank für dein Feedback. Wir leiten es bezüglich der Sortierung intern weiter, damit es berücksichtigt wird. Wähle bitte beim Suchlauf ''Sonstige'' als Dienstanbieter aus, um das zu vermeiden. Da wir mehr Informationen
über das Problem benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://bit.ly/3ml4Zzn
Hadir @Sony Support DE